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P+C Coordinator | Sheraton DFW Airport | Irving, TX

P+C Coordinator | Sheraton DFW Airport | Irving, TX

PM NewIrving, Texas, USA
1 day ago
Job type
  • Full-time
Job description

Key Responsibilities :

Staffing and Recruiting :

  • Resume Screening and Interview Coordination : Review and screen resumes schedule interviews for CDPC and Department Managers and assist with candidate selection.
  • Job Descriptions : Update job requirements and descriptions for all positions to ensure they reflect current needs and industry standards.
  • Onboarding Setup : Set up UKG email computer Marriott EIDs and other necessary logins for all new hires in both property-specific and PM Hotel Group systems prior to their first day of employment.
  • New Hire Training : Create and execute new hire training schedules in collaboration with departmental teams.
  • Orientation Scheduling : Schedule and set up new associate orientations collaborating with CDPC for execution of orientation classes.

Administration :

  • Associate Support : Serve as the primary contact for basic questions related to payroll benefits property specifics password resets and other general inquiries.
  • Incident Reporting : Complete incident reports for both associates and guests as needed review them with CDPC and share relevant information with the Support Center.
  • Reporting : Generate and distribute reports related to associate turnover The foundry and Marriott training and other relevant metrics. Share these reports with the CDPC and General Manager.
  • Paycheck Distribution : Distribute paychecks to associates in accordance with company polices.

    • Development and Training :

  • Training Compliance : Ensure that the property remains current with all Marriott training requirements and PM Foundry certifications.
  • Associate Challenges : Listen to and document associate challenges communicating these with the CDPC General Mangers Managers and Support Center as necessary.
  • Documentation : Complete coach and counseling documentation as directed by the CDPC and administer it accordingly.

    • Associate Engagement :

  • Celebrations : Organize and share birthday and anniversaries with the hotel team fostering a positive work environment.
  • Event Planning : Plan and execute monthly and yearly celebrations including housekeeping week holiday parties and other special events.
  • Surprise and Delights : Coordinate surprise and delight initiatives for associates such as happy carts and other morale-boosting activates.
  • Town Halls : Schedule plan and execute quarterly town hall meetings in collaboration with the CDPC and management team.

    • Qualifications :

  • Experience : Previous experience in People Culture role preferably within the hospitality industry.
  • Skills : Strong organizational and communications skills. Ability to handle multiple tasks simultaneously and manage time effectively.
  • Technical Proficiency : Familiarity with PC systems and tools including UKG proficiency in standard office software.
  • Interpersonal Skills : Ability to interact effectively with associates ay all levels and handle sensitive situations with discretion and professionalism.

    • Customer Satisfaction :

    Maintaining a positive guest and associate experience is crucial. Professionalism courtesy and respect should be upheld at all times.

    Work Habits :

    Work Habits should meet or exceed hotel standards for procedures dress grooming punctuality and attendance. Adaptability problem-solving skills and willingness to learn are key.

    Safe &Security :

    Adhere to hotel security polices and procedures including key controls lifting heavy objects using reporting safety hazards. Ensure the safety and security of guests and associates.

    NOTE :

    This job description is subject to change at the sole discretion of the company and does not create an employment contract. Each associate remains an at-will employee.

    Required Experience :

    IC

    Key Skills

    Time Management,Guest Relations,Hospitality Management,Front office Managements,Accomodation,Telephone handling,Communication,Guest Services,Relationship Management,Reservation,Airport,Administrative Services,Client Services,Airlines,Safety and Security

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Coordinator Sheraton • Irving, Texas, USA