Premium / Suite Attendant

Overview

The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever- changing fast-paced environment.

The employee must maintain excellent attendance and be available to work events as scheduled per business need.

For PT roles : Benefits : 401(k) savings plan and 401(k) matching.

Responsibilities

• Responsible for assisting setup of food service areas within specific suites and club areas based upon pre-order
• Ensures all assigned suites are set prior to event based upon communication received of orders
• Responsible for organization and preparation of events in assigned locations
• Responsible for assisting in closing out financials per event and ensuring correct billing takes place
• Monitor and maintain food quality
• Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Monitor and enforce safe alcohol policies and procedures
• Monitor and maintain inventory control and product requisition fulfilling
• Have full knowledge of food and beverage menu items and accompaniments
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests
• Responsible for ensuring suites has all necessary serving ware
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• All other duties as assigned by the managers and supervisors.

Qualifications

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash / credit transactions, cash reconciliation and product inventory.

Education, Qualifications and Experience :

At Least 1-2 years’ experience working in a food & beverage or customer service role

Physical Requirements :

0-24%

25-49%

50-74%

75-100%

Seeing : Hearing :

Hearing :

Standing / Walking / Mobility :

Climbing / Stooping / Kneeling :

Lifting / Pulling / Pushing :

Fingering / Grasping / Feeling :