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Job DescriptionJob Description
Job Overview :
Monitors, controls, and analyzes product and process quality to meet internal and external requirements.
Duties and Responsibilities :
- Ensure adherence to internal quality standards and customer-specific requirements across products and processes
- Collect, analyze, and report on quality data and defective materials, identifying root causes and distinguishing between component- and process-related issues
- Lead and support preventive and corrective action processes (e.g., 8D, IPAN), including implementation and follow-up
- Collaborate with cross-functional teams to resolve internal quality issues and respond to customer / vendor concerns and claims
- Manage non-conforming materials through hold / release processes, screenings, rework coordination, and purge activities
- Support new product introductions (NPI) and product changes with quality planning, documentation, and risk assessment
- Participate in and support internal and external audits (e.g., ISO 9001, ESD, 5S), and contribute to continuous improvement initiatives
- Investigate material damage (e.g., vendor, transport, workmanship) and implement corrective measures
- Supervise and coordinate the activities of technicians and quality control operators; maintain and update work instructions and training materials
- Ensure ongoing compliance with SER (Social & Environmental Responsibility), OSH (Occupational Safety & Health), EMS, and ISO quality systems
Special Skills :
Kaizen / Lean, Quality such as Ishikawa diagram, 8D, 5s or FMEA, Knowledge of six sigma, ISO 90001, SAP / 4 Hana / MS office applicationsCompetence :
A blend of technical, analytical, and interpersonal skills, such as expertise in quality management systems like ISO 9001 and Six Sigma, strong data analysis and problem-solving abilities, and excellent communication and collaboration skills. They must also have a high level of attention to detail, technical proficiency, and the ability to ensure compliance with standards and regulations.Experience Requirements :
Minimum 1 year and with up to 5 years of experience in Quality Engineering, Quality Assurance, or a related field.
Education and Qualifications :
High school diploma or equivalent required.Completion of two years of college or graduation from a two-year technical college with an associate’s degree; or bachelor’s degreePowered by JazzHR
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