Duties include 911 and Fire/EMS dispatching. Work involves answering telephone lines, querying callers using Emergency Medical Dispatching (EMD) call taking procedures. Gathers information from callers and gives pre-arrival instructions. Dispatches Fire/EMS units to calls for service. Records all Fire/EMS unit activities in Computer Assisted Dispatching (CAD) programs. Provides all pertinent information regarding calls for service to all requesting Fire/EMS units. Operates complex radio, telephone, and computer networks. Mandatory overtime required on an as-needed basis.
Minimum Qualifications:
High School diploma or GED. Three years stable work experience or any equivalent combination of education and experience. Experience in receiving and processing telephone calls and dispatching preferred. Must have excellent communication, listening, and voice skills and ability to deal with stressful conditions. Typing at 40 words per minute with emphasis on accuracy and ability to pass a computerized dispatching aptitude test. Knowledge of streets in Wyandotte County. Ability to work various shifts, including weekends and holidays. Successful candidate will be required to submit to CVSA (polygraph test) and background check.
Salary Range:
$23.64/hr.
The Unified Government of Wyandotte County/Kansas City, Kansas is an Equal Opportunity Employer and values diversity in its workforce.
If you need to reach a member of the Human Resources staff, please call (913) 573-5660.
Company: Unified Government of Wyandotte County/Kansas City, KS
Fire Communications Dispatcher (40) • Kansas City, KS, US
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