Administrative Assistant

Administrative Assistant in Edgerton

We are seeking a skilled Administrative Assistant to serve as a primary liaison between our customers and production teams. The ideal candidate will efficiently communicate with clients, process orders, and support our production process.

Responsibilities

• Act as the primary liaison between the customer and production.
• Communicate promptly and professionally with customers via phone and email, ensuring responses are delivered the same business day.
• Process purchase orders and production orders from customers, sales staff, and other departments.
• Enter job information into order entry systems to generate production job tickets, shipping documents, box labels, and other required paperwork.
• Assist in planning and coordinating customer projects.
• Review job tickets for accuracy and obtain clarification on incomplete or incorrect information.
• Ensure proper materials are used, correct quantities are produced, and jobs meet customer specifications.
• Prepare and gather information required for billing and reconcile invoice details with accounting.
• Collaborate with manufacturing teams to ensure efficient production methods.
• Work with customers to improve the exchange of files, copy, and job-related information.
• Participate in meetings to maintain clear communication across departments.
• Update production schedules with current job information.
• Maintain knowledge of printing processes and support continuous improvement initiatives.
• Maintain accurate and organized customer records.

Essential Skills

Additional Skills & Qualifications

Work Environment

This position is based onsite in Edgerton. Our company offers a fun culture with employee initiatives, outings, and opportunities for growth. As we have acquired a new company, there is room for upward advancement in this contract-to-hire position.

Job Type & Location

This is a contract position based out of Edgerton, Wisconsin.

Pay and Benefits

The pay range for this position is $24.00 - $28.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Application Deadline

This position is anticipated to close on Oct 5, 2025.