Description
Accounting Specialists, Customer Collections work with our customers to collect outstanding invoices, research issues delaying payments both in-house and directly with customers, clearly document problems, and evaluate the actions needed to gain resolutions.
As a member of the Accounting team, your job would involve :
- Reviewing payments received and conducting research to resolve discrepancies with invoices or remittance information
- Contacting customers to obtain status for paying invoices and clearly documenting outcomes in internal systems
- Communicating with customer personnel to review payment procedures, discuss delays, and work out payment plans as necessary
- Working with internal colleagues and internal systems to research and report issues
- Communicating with higher level management both internally and externally to navigate timely resolutions
Requirements
- Bachelor's or associate degree with coursework in accounting preferred and / or 2-3 years of applicable work or military experience
- General knowledge of accounting cycles and general ledger principles
- Experience with Microsoft Excel and Google Spreadsheets
- Ability to multi-task in a fast-paced environment
- Strong analytical and problem solving skills with numerical aptitude
- Ability to be proactive in recognizing potential issues
- Exceptional written and verbal communication skills
- Ability to work well independently and as part of a team
- Ability to take the initiative to complete tasks with minimal supervision
- Bilingual in Spanish and English is a plus
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