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Customer Service Associate, Part Time - Chestnut Hill
Customer Service Associate, Part Time - Chestnut HillBloomingdale's • Framingham, MA, US
Customer Service Associate, Part Time - Chestnut Hill

Customer Service Associate, Part Time - Chestnut Hill

Bloomingdale's • Framingham, MA, US
20 days ago
Job type
  • Part-time
Job description

Job Description

Our Brand

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Bloomingdale’s has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you’ll hear the same thing : it’s unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we’re proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first.

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What We Can Offer You

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  • Performance and Referral bonus opportunities

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  • Sales commissions

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  • Merchandise discounts

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  • An inclusive, challenging, and refreshingly fun work environment

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  • Empowerment to perform impactful work with tangible results

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  • Employee Assistance Program (mental health and financial literacy resources)

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  • Colleague Resource Groups (CRGs), give-back / volunteer opportunities

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    Job Overview

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    The B-Helpful Professional is highly energetic and engaged, serving as a “go to” resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. The B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in store services.

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    Essential Functions

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  • Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction

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  • Embrace and be proficient with technology

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  • Participate in the merchandising and operational requirements of the role

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    Qualifications and Competencies

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  • Candidates with a High School Diploma or equivalent are encouraged to apply

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  • No experience required

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  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers

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  • Resourceful and able to adapt quickly to changing priorities

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  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

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  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and / or holidays

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    Essential Physical Requirements

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  • Position requires prolonged periods of standing / walking around store or department

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  • May involve reaching, crouching, kneeling, stooping and color vision

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  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

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  • Frequently lift / move up to 25lbs

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    Bring your creativity, energy, and ideas to the Bloomingdale’s team – Apply Today!

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    This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.

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    STORES00

    This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.

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