Enterprise Third-Party Risk Program Manager

Overview

Join the First Hawaiian Bank ohana, where our culture flourishes with purpose. We prioritize the 3 Cs Caring, Character and Collaboration ensuring a workplace that is not only rewarding, but deeply fulfilling. Recognized as one of the Best Places to Work in Hawaii for 14 consecutive years, we honor our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the dynamic environment paired with a comprehensive training program. Enjoy the perks of a competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

Position

First Hawaiian Bank is currently seeking an Enterprise Third-Party Risk Program Manager to join our IT Governance & Compliance team. The Enterprise Third-Party Risk Program Manager leads the strategic direction and continuous advancement of the Banks Enterprise Third-Party Risk Management (ETRM) program, driving a culture of risk awareness and continuous improvement throughout the Bank. The role oversees the development, implementation, and enhancement of risk management processes, policies, and technologies to ensure alignment with regulatory expectations, enterprise risk appetite, and business objectives. It serves as the primary liaison to senior leadership on third-party risk matters, providing actionable insights, reporting, and recommendations to support informed decision-making. It collaborates closely with business units and external stakeholders to ensure effective risk identification, due diligence, and ongoing monitoring of third-party relationships. Additionally, the role is responsible for the strategic use and governance of the ETRM system of record, enabling automation, reporting, and process efficiency across the program. It performs analysis and management reporting for the ETRM program and indirectly manages ETRM program analysts.

Work Hours

Monday - Friday, 8 : 00 AM - 5 : 00 PM (hours may vary)

Compensation

The annual salary range for this role is : $90,000 - $115,000 per year; commensurate with experience.

Qualifications

• Bachelors degree in business, information systems, risk management or equivalent experience or combination of education and relevant experience required
• 6 years of progressively responsible experience in third-party risk management, vendor risk, or enterprise risk management, including demonstrated experience in program development, stakeholder engagement, and strategic planning, or an equivalent combination of education and experience required
• Experience in technical field, risk management, banking, third-party risk management, or similar work preferred
• Experience planning, preparing, coordinating and delivering training to users of ETRM software (Archer) and / or procedures systems preferred
• Experience with risk management tools and procedures in financial institutions preferred
• Knowledge of financial services and third-party risk management
• Ability to plan, organize, and manage staff
• Excellent written and verbal communication
• Handles confidential matters judiciously
• High level of professionalism
• Demonstrated analytical and problem-solving skills
• Strong attention to detail with high levels of accuracy as needed to create quality deliverables
• Demonstrated ability to work under pressure and manage multiple deadlines to completion in a timely manner with quality results
• Adaptable and flexible workstyle with a proven ability to handle competing demands and priorities
• Highly organized with excellent time management skills
• Able to successfully navigate changing environments and perform in a fast-paced setting
• Proficiency in system troubleshooting, configuration, and user support, with a commitment to delivering high-quality service
• Work history indicates a demonstrated track record of performance
• Excellent negotiation, planning and organizational skills
• Must be highly proficient in Microsoft suite of applications (Excel, Word, PowerPoint, etc.)

Benefits

We proudly offer a comprehensive benefits program for all employees. For more information, please note and consider the benefits available.

Equity, Inclusion & Opportunities

We value fairness, inclusion, and opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit . Mahalo for choosing First Hawaiian Bank!

Learn More

Are you interested in learning more about us? Discover who we are by visiting our LinkedIn, Instagram, and Facebook pages. Explore our Employee Spotlight series for insights into daily life at our bank.

Apply

If this position sounds like an ideal match, we invite you to apply so we can learn more about you.

At First Hawaiian Bank, it all starts with YES!

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