Operations Manager, Infotainment & Connectivity PMO

Operations Manager, Infotainment & Connectivity PMO

This role is categorized as hybrid. This means the successful candidate is expected to report to the Technical Innovation Center in Mountain View (CA) or Warren (MI) three times per week at minimum. This position can be located at either of these two locations. At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard - from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

The Role

As Operations Manager for Infotainment & Connectivity PMO, you will play a critical role in orchestrating the delivery of complex in-vehicle infotainment and connectivity programs. You will ensure seamless coordination across engineering, product, and operations teams, driving operational excellence and enabling scalable processes that support GM's vision for connected, intelligent vehicles.

What You'll Do

• Lead execution of complex, cross-functional infotainment and connectivity programs, ensuring alignment on scope, resources, and timelines.
• Develop and maintain operational plans, track milestones, and proactively manage risks to ensure on-time delivery.
• Coordinate across engineering, product management, and supply chain to support vehicle launch deliverables and resolve critical issues.
• Design and optimize operational workflows for software integration and vehicle interface systems, driving process efficiency.
• Facilitate change management and adoption of new tools, systems, and operational rhythms across teams.
• Lead recurring operational reviews, readiness checks, and launch alignment meetings; provide executive-level reporting and dashboards.
• Forecast resource needs, monitor program risks, and ensure compliance with safety-critical software development practices.
• Champion operational best practices and continuous improvement initiatives to scale processes and enhance program performance.
• Act as a trusted partner to leadership, providing insights on program status, dependencies, and strategic trade-offs.

Your Skills & Abilities (Required Qualifications)

7+ years of experience in operations or program management roles in fast-paced, technical environments

5+ years leading complex software or systems programs with direct ownership of delivery execution across multiple functions

Proven track record in aligning cross functional teams, including product, engineering, supply chain, and operations, toward shared outcomes

Experience operating in matrixed organizations, with strong influence skills and executive presence

Expertise in Agile and Waterfall methodologies; fluency with tools like JIRA, Confluence, and Smartsheet or similar platforms

Exceptional organizational and communication skills, with the ability to present data-driven insights to senior leadership

Ability to operate effectively in high complexity product environments, particularly in automotive systems

What Will Give You a Competitive Edge (Preferred Qualifications)

Bachelor's degree in Engineering, Systems, Operations, or related field; MBA or Master's degree preferred

Experience with IVI, Infotainment systems, or automotive interface software / hardware integration

Background in technical program management in R&D, manufacturing, or automotive product development

Ability to scale operational systems and processes to support evolving technology roadmaps and launch targets

Familiarity with systems engineering principles, validation cycles, and safety standards relevant to automotive domains

Compensation

The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.

The salary range for this role is $143,000 to $258,800. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

Bonus Potential : An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits

GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note : program participants are required to purchase / lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources .

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and / or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire .

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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