Talent.com
Senior Business Systems Analyst
Senior Business Systems AnalystPet Food Express • Concord, CA, US
Senior Business Systems Analyst

Senior Business Systems Analyst

Pet Food Express • Concord, CA, US
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

We are seeking a Senior Business Systems Analyst who thrives at the intersection of business process, data, and technology.

This role bridges the gap between business partners and technical teams—helping define, document, and optimize processes across our omni-channel retail landscape, which includes retail, eCommerce, merchandising, supply chain, and finance systems.

You’ll partner with business stakeholders to capture requirements, analyze data flows, validate integrations, and recommend best practices grounded in retail expertise.

This is a hands-on role where curiosity, systems thinking, and SQL proficiency come together to drive impactful business solutions.

Please Note :

  • This position is a hybrid role, involving on-site work each week at our corporate headquarters in Concord, CA.
  • Candidates who are fully remote or outside of reasonable commuting distance will not be considered.

Responsibilities :

  • Lead requirements gathering sessions directly with business partners across all business domains.
  • Analyze and document current and future-state business processes, identifying gaps and opportunities for improvement.
  • Translate business needs into clear and actionable business requirement documents (BRDs), process maps, and functional specifications.
  • Use SQL to research data issues, validate business rules, and perform root-cause analysis across ERP, OMS, POS, and eCommerce platforms.
  • Validate APIs and integrations using tools like Postman or Swagger to support data and process troubleshooting.
  • Track requirements, user stories, and acceptance criteria using Azure DevOps.
  • Serve as a process SME, recommending retail best practices that align systems and operations.
  • Collaborate cross-functionally with developers, QA, and business stakeholders to ensure high-quality delivery.
  • Act as a key liaison between business and IT, ensuring shared understanding and traceability throughout the project lifecycle.
  • Qualifications :

  • 7–10 years of experience as a Business Analyst, Systems Analyst, or hybrid Business Systems Analyst.
  • Bachelors Degree in Management Information Systems, Computer Science,  Business Administration, or equivalent experience.
  • Strong knowledge of omni-channel retail business processes—especially eCommerce, merchandising, and inventory flows.
  • Experience with Marketing tools such as Microsoft Customer Insights.
  • Experience working with ERP, OMS, POS, and eCommerce systems.
  • Strong SQL and data analytic skills for business analysis, data validation, and troubleshooting.
  • Experience documenting business processes and requirements using Visio, Lucidchart, and / or Confluence.
  • Hands-on experience with Azure DevOps, or others like Jira, for tracking user stories, requirements, and tasks.
  • Strong analytical and curious mindset with excellent communication skills—able to explain complex technical concepts to non-technical partners.
  • Proven ability to work independently, lead requirements discussions, and drive solutions to completion.
  • Experience in retail or eCommerce industries is strongly preferred.
  • PFE Perks :

  • Grow with us : Opportunities for professional growth and exposure to enterprise-scale retail systems.
  • Work with a collaborative and innovative team focused on modernizing retail systems.
  • Generous in-store employee discount that extends to your family Be Healthy :

  • Health with FSA options, dental, and vision insurance – even pet insurance!
  • Plan for the future :

  • 401k with employer match.
  • Get Rewarded :

  • Employee referral bonuses.
  • Rest and Relax :

  • Competitive Paid Time Off The salary for this position is expected to be $120,000 - $145,000.
  • Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate’s actual skills and experience.
  • About the Company Pet Food Express is a leading California-based pet specialty retailer with a passion for improving the lives of pets and their owners.
  • Our philosophy revolves around the belief that pets are part of the family, deserving of the best care possible.
  • Since our inception, Pet Food Express has been committed to making a positive impact on the communities we serve by promoting responsible pet ownership, supporting various animal welfare initiatives, and ensuring pets are happy, healthy and homed.
  • With over 60 locations across the state, Pet Food Express has become a trusted destination for pet parents seeking high-quality products and personalized advice from knowledgeable and dedicated staff.
  • This job summary is intended to describe the general nature and level of work associates / leaders assigned to this job perform.
  • It is not intended to include all duties and responsibilities.
  • Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law.
  • This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge.
  • Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • Pet Food Express is a place where everyone can learn and grow.
  • However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.

    For applicants in our San Francisco, or Los Angeles locations :

  • Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
  • Powered by JazzHR
  • Create a job alert for this search

    System Analyst • Concord, CA, US

    Related jobs
    Senior Systems Analyst

    Senior Systems Analyst

    VirtualVocations • Concord, California, United States
    Full-time
    A company is looking for a Systems Analyst 4.Key Responsibilities Lead complex multi-platform projects and serve as a technical expert in applications systems analysis and programming Collaborat...Show more
    Last updated: 30+ days ago • Promoted
    IT Systems Analyst Lead

    IT Systems Analyst Lead

    VirtualVocations • Oakland, California, United States
    Full-time
    A company is looking for an IT Systems Analyst Lead.Key Responsibilities Analyze systems and data to enhance data governance processes Support Mergers and Acquisitions initiatives and collaborat...Show more
    Last updated: 30+ days ago • Promoted
    Airtable Systems Analyst

    Airtable Systems Analyst

    VirtualVocations • Oakland, California, United States
    Full-time
    A company is looking for an Airtable Systems Analyst for the Olympic & Paralympic Games.Key Responsibilities Translate business requirements into data models, workflow designs, and system specifi...Show more
    Last updated: 23 hours ago • Promoted
    Senior Business Systems Analyst

    Senior Business Systems Analyst

    VirtualVocations • Fremont, California, United States
    Full-time
    A company is looking for an IT Senior Business Systems Analyst to join their team.Key Responsibilities Lead and facilitate requirements elicitation sessions among business and technical users Do...Show more
    Last updated: 30+ days ago • Promoted
    Systems Analyst

    Systems Analyst

    VirtualVocations • Concord, California, United States
    Full-time
    A company is looking for a Systems Analyst to contribute to application management for core banking platforms.Key Responsibilities Facilitate discussions on application architecture and monitor p...Show more
    Last updated: 30+ days ago • Promoted
    Senior Revenue Systems Analyst

    Senior Revenue Systems Analyst

    VirtualVocations • Oakland, California, United States
    Temporary
    A company is looking for a Senior Revenue Systems Analyst for an interim consulting project.Key Responsibilities Manage month-end close processes for revenue systems Perform data validation and ...Show more
    Last updated: 30+ days ago • Promoted
    Senior Consultant / Business Analyst

    Senior Consultant / Business Analyst

    VirtualVocations • San Francisco, California, United States
    Full-time
    A company is looking for a Senior Consultant / Business Analyst to deliver end-to-end solutions in data management, governance, and monetization. Key Responsibilities : Engage across end-to-end pro...Show more
    Last updated: 3 days ago • Promoted
    Business Systems Analyst III

    Business Systems Analyst III

    VirtualVocations • San Francisco, California, United States
    Full-time
    A company is looking for a Business Systems Analyst III (API's) to serve as a liaison between technology and business stakeholders, ensuring timely delivery of processes, products, and services.Key...Show more
    Last updated: 30+ days ago • Promoted
    Business Systems Analyst

    Business Systems Analyst

    San Francisco Health Plan • San Francisco, CA, United States
    Full-time
    Reporting to the Manager, Business Systems Analysis, the Business Systems Analyst (BSA) provides systems analysis support for technology-enabled solutions serving internal business units.You will w...Show more
    Last updated: 16 days ago • Promoted
    Lead Business Systems Specialist

    Lead Business Systems Specialist

    VirtualVocations • Concord, California, United States
    Part-time
    A company is looking for a Lead Business System Specialist Part Time in the Retirement Plans division.Key Responsibilities Assist in the design, development, and deployment of business systems fo...Show more
    Last updated: 19 hours ago • Promoted • New!
    Senior Medicaid Business Analyst

    Senior Medicaid Business Analyst

    VirtualVocations • San Francisco, California, United States
    Full-time
    A company is looking for a Senior Technology Business Analyst.Key Responsibilities Engage with Medicaid program areas to gather and document business, functional, and data requirements for the Me...Show more
    Last updated: 1 day ago • Promoted
    IT Business Systems Analyst Lead

    IT Business Systems Analyst Lead

    VirtualVocations • Concord, California, United States
    Full-time
    A company is looking for an IT Business Systems Analyst Lead.Key Responsibilities : Lead the BA team in delivering user and functional requirements, including documentation and design Gather and ...Show more
    Last updated: 3 days ago • Promoted
    Senior Business Analyst

    Senior Business Analyst

    VirtualVocations • San Francisco, California, United States
    Full-time
    A company is looking for a Senior Business Analyst.Key Responsibilities Collaborate with stakeholders to gather and analyze business requirements and translate them into functional specifications...Show more
    Last updated: 30+ days ago • Promoted
    Senior Business Analyst - Operations

    Senior Business Analyst - Operations

    VirtualVocations • San Francisco, California, United States
    Full-time
    A company is looking for a Senior Business Analyst - Operations - Remote.Key Responsibilities Implement and support quality initiatives within assigned areas Act as a liaison between internal / ex...Show more
    Last updated: 2 days ago • Promoted
    Business Systems Analyst

    Business Systems Analyst

    VirtualVocations • San Francisco, California, United States
    Full-time
    A company is looking for an Analyst Business Systems IT.Key Responsibilities Collaborate with business partners to identify problems and recommend solutions for processes and systems Lead requir...Show more
    Last updated: 30+ days ago • Promoted
    Revenue Cycle Systems Analyst

    Revenue Cycle Systems Analyst

    VirtualVocations • Concord, California, United States
    Full-time
    A company is looking for a Revenue Cycle Systems Analyst with Epic HB Claims experience.Key Responsibilities Develop, test, and maintain Epic modules and applications related to Revenue Cycle and...Show more
    Last updated: 24 days ago • Promoted
    Senior PMIS Business Analyst

    Senior PMIS Business Analyst

    VirtualVocations • Concord, California, United States
    Full-time
    A company is looking for a Senior PMIS / Kahua Business Analyst.Key Responsibilities Implement, configure, and administer PMIS to meet client and project requirements Lead information-gathering se...Show more
    Last updated: 1 day ago • Promoted
    Senior IT Business Analyst

    Senior IT Business Analyst

    VirtualVocations • Concord, California, United States
    Full-time
    A company is looking for a Senior IT Business Analyst to lead contract operations and support IT contract requests.Key Responsibilities Manage IT contracts end-to-end, including renewals, termina...Show more
    Last updated: 30+ days ago • Promoted