Quality Assurance Manager

Key Responsibilities

• Leadership & Oversight
• Supervise and mentor the QA Interim Supervisor and QA Technicians; establish clear roles, responsibilities, and performance expectations.
• Champion a proactive food safety and quality culture throughout the facility.
• Lead daily QA huddles and participate in production meetings to address quality concerns in real time.
• Compliance & Audits
• Ensure compliance with all applicable regulatory requirements (FDA, FSMA, CFR 21 Part 117, etc.), customer specifications, and third-party audit standards.
• Maintain audit readiness at all times; coordinate and lead external audits, customer visits, and internal audits.
• Oversee proper documentation, verification, and recordkeeping across all QA programs.
• Program Management
• Manage and maintain the HACCP and Food Safety Plans; conduct annual reassessments and update documentation as needed.
• Oversee allergen, traceability, sanitation verification, environmental monitoring, and supplier verification programs.
• Ensure corrective and preventive actions (CAPA) are properly investigated, documented, and closed out effectively.
• Review all non-conformance reports, customer complaints, and deviations for root cause and corrective action completion.
• Quality Systems & Documentation
• Ensure all QA policies, SOPs, and forms are current, accessible, and consistently followed.
• Review batch records, pre-op inspections, and finished product release documentation for accuracy and completeness.
• Track and analyze QA data trends to identify recurring issues and drive continuous improvement.
• Cross-Functional Collaboration
• Partner with Operations and Sanitation teams to address quality and food safety concerns, ensuring effective communication across departments.
• Support production startup and line changeovers to verify compliance with quality standards.
• Collaborate with Maintenance to ensure calibration and preventive maintenance are performed on all critical instruments and equipment.
• Training & Development
• Train QA staff and production employees on food safety, GMPs, and quality procedures.
• Conduct refresher training following deviations or changes to programs.
• Promote accountability, teamwork, and engagement within the QA department.

Qualifications