Clinical Support Specialist
$3,000 SIGN ON BONUS AVAILABLE
Provides clinical support to health care professionals to ensure the delivery of quality health care services.
About the Unit
We focus on supporting patients through their cancer journey for GI, and Melanoma cancers. Our physicians / providers provide surgical services and cancer health services together within our practice. We have RN's, medical assistants, and PSR's to help provide support for our team and patients. We provide amazing care coordination.
We are a very supportive team. Patient centered. We have one on one meetings, clinical, clerical and staff meetings for continuous communication. We take pride in our patient experience. We have team building experiences.
Scope of Work
- Facilitates efficient and effective patient flow including preparing the patient for the visit / admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
- Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
- Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department / unit personnel.
- Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
- Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items / services according to standards.
- Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
- Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.
Qualifications
High School Diploma or equivalent RequiredSuccessful completion of a competency-based orientation program Required1 year of relevant experience working in a physician practice or healthcare setting PreferredOne of the following Required within 120 DaysAAMA Certified Medical Assistant (CMA)AMT Registered Medical Assistant (RMA)NHA Certified Medical Assistant (CCMA)NCCT Certified Medical Assistant (NCMA)NAHP Certified Medical Assistant (NRCMA)AHA or ARC Basic Life Support (BLS) Certification Required within 120 DaysCorewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. We invite those that share in our commitment to join our team.