Talent.com
Video Teller

Video Teller

MediabistroLenexa, KS, United States
24 days ago
Job type
  • Full-time
Job description

Job Title

The Video Teller provides support and service to new and existing Credit Union members using ITM digital video interactions. Provides a prompt and professional member experience while focusing on building and enhancing member relationships to foster financial peace of mind.

Schedule : M-F from preferred shift time (8-5, 8 : 30-5 : 30, 9-6) and rotating Saturdays from 8am-4pm

Duties And Responsibilities

Determine member needs and educate them on appropriate beneficial products and services.

Follow verification procedures to protect member data, accounts, and personal information to ensure accuracy and security.

Provide quality service that exceeds members expectations by utilizing available resources to determine quick resolution and implementing creative problem-solving expertise.

Partner with internal and external departments to help resolve member inquires and issues to drive optimum resolutions.

Collaborate with internal departments to ensure the workflow or process is providing the best service to the members.

Identify inconsistencies in account activity and take action to prevent potential fraud.

Adhere to check hold processes and procedures.

Process cash, check and transfer transactions for member accounts accurately.

Adhere to Video Teller scorecard requirements by meeting minimum performance goals.

Advocate, promote and create honest and open communication throughout the credit union.

Demonstrate behaviors that are consistent with the credit union's values, philosophies, and leadership characteristics.

With proven performance and expertise in the role, will have the opportunity to become a peer mentor taking on additional responsibilities of assisting with onboarding, training, and coaching new team members; as well as engaging in more complex member requests as needed.

Education And Experience Requirements

High School diploma or equivalent.

One (1) year of experience in a financial institution or customer service position.

Required Knowledge, Skills And Abilities

Ability to multi-task and adapt to change with systems, processes, and procedures.

Knowledge of or willing to develop sales techniques.

Knowledge of credit union services and products

Appropriately resolve conflicts and escalated issues

Ability to function and thrive in a production environment.

Ability to work effectively individually and within a team environment.

Ability to adhere to a daily schedule to meet the needs of our members.

Ability to resolve interpersonal conflict and miscommunications.

Knowledge of spreadsheet software and use word processing software.

Ability to maintain a high level of confidentiality.

Must be able to be bonded.

Preferred Knowledge, Skills, And Abilities

Associate or bachelor's degree.

Knowledge of credit union services and products

Physical Requirements

In this position, individual will be expected to lift up to 20 pounds from time to time.

Must be able to stoop, bend, reach or stand for extended periods of time.

Must be able to sit and use a computer for extended periods of time.

Create a job alert for this search

Teller • Lenexa, KS, United States

Related jobs
  • Promoted
Entry Level Insurance Sales Representative - Luxury Travel Incentives

Entry Level Insurance Sales Representative - Luxury Travel Incentives

Platinum Supplemental InsuranceLeavenworth, Kansas
Full-time
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
  • Promoted
Entry Level Insurance Sales Representative - Bonuses and Travel Incentives

Entry Level Insurance Sales Representative - Bonuses and Travel Incentives

Platinum Supplemental InsuranceLeavenworth, Kansas
Full-time
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
Video Teller - Part-Time

Video Teller - Part-Time

MediabistroLenexa, KS, United States
Part-time
The Video Teller provides support and service to new and existing Credit Union members using ITM digital video interactions. Provides a prompt and professional member experience while focusing on bu...Show moreLast updated: 30+ days ago
  • Promoted
Remote Financial Analyst - AI Trainer

Remote Financial Analyst - AI Trainer

Data AnnotationIndependence, Missouri
Remote
Full-time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 27 days ago
  • Promoted
Insurance Sales Representative - Overnight Travel Required

Insurance Sales Representative - Overnight Travel Required

Platinum Supplemental InsuranceLiberty, Missouri
Full-time
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
  • Promoted
Insurance Sales Representative - Completed Training Required

Insurance Sales Representative - Completed Training Required

Platinum Supplemental InsuranceLeavenworth, Kansas
Full-time
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
  • Promoted
Remote Finance Advisor - AI Trainer

Remote Finance Advisor - AI Trainer

Data AnnotationBlue Springs, Missouri
Remote
Full-time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 27 days ago
  • Promoted
Remote Finance Director - AI Trainer

Remote Finance Director - AI Trainer

Data AnnotationLee's Summit, Missouri
Remote
Full-time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 27 days ago
  • Promoted
Sales Representative - Bonuses and Travel Incentives

Sales Representative - Bonuses and Travel Incentives

Platinum Supplemental InsuranceLee's Summit, Missouri
Full-time
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
  • Promoted
Insurance Sales Representative - Bonuses and Travel Incentives

Insurance Sales Representative - Bonuses and Travel Incentives

Platinum Supplemental InsuranceLeavenworth, Kansas
Full-time
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
  • Promoted
Insurance Sales Representative - Luxury Travel Incentives

Insurance Sales Representative - Luxury Travel Incentives

Platinum Supplemental InsuranceLiberty, Missouri
Full-time
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
  • Promoted
Sales Representative - Luxury Travel Incentives

Sales Representative - Luxury Travel Incentives

Platinum Supplemental InsuranceLeavenworth, Kansas
Full-time
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
  • Promoted
Remote Financial Planner - AI Trainer

Remote Financial Planner - AI Trainer

Data AnnotationLee's Summit, Missouri
Remote
Full-time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 27 days ago
  • Promoted
Video Teller

Video Teller

Community America Credit UnionLenexa, KS, US
Full-time
The Video Teller provides support and service to new and existing Credit Union members using ITM digital video interactions. Provides a prompt and professional member experience while focusing on bu...Show moreLast updated: 30+ days ago
  • Promoted
Teller

Teller

Lead BankLees Summit, MO, US
Full-time
Lead is a fintech building banking infrastructure for embedded financial products and services.We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices i...Show moreLast updated: 30+ days ago
CommunityAmerica Credit Union is hiring : Video Teller in Leavenworth

CommunityAmerica Credit Union is hiring : Video Teller in Leavenworth

MediabistroLeavenworth, KS, United States
Full-time
The Video Teller provides support and service to new and existing Credit Union members using ITM digital video interactions. Provides a prompt and professional member experience while focusing on bu...Show moreLast updated: 29 days ago
  • Promoted
Sales Account Executive - Remote

Sales Account Executive - Remote

Riverside PaymentsLeavenworth, Kansas, US
Remote
Full-time
Job Summary Riverside Payments is one of the largest and fastest growing merchant services companies in the nation.We give businesses the ability to accept debit and credit cards as a form of payme...Show moreLast updated: 30+ days ago
CommunityAmerica Credit Union is hiring : Video Teller - Part-Time in Leavenworth

CommunityAmerica Credit Union is hiring : Video Teller - Part-Time in Leavenworth

MediabistroLeavenworth, KS, United States
Full-time +1
The Video Teller provides support and service to new and existing Credit Union members using ITM digital video interactions. Provides a prompt and professional member experience while focusing on bu...Show moreLast updated: 29 days ago
  • Promoted
Remote Senior Financial Analyst - AI Trainer

Remote Senior Financial Analyst - AI Trainer

Data AnnotationLee's Summit, Missouri
Remote
Full-time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 27 days ago
  • Promoted
Sales Representative - Overnight Travel Required

Sales Representative - Overnight Travel Required

Platinum Supplemental InsuranceLiberty, Missouri
Full-time
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago