Farmers Insurance Customer Service Representative in Highlands Ranch

Job Description

Job Description

Job Overview : Farmers Insurance Agency in Highlands Ranch, Colorado, is seeking a dedicated, self-driven, customer-focused individual to join our team as a Customer Service Representative (CSR). This role is pivotal in maintaining our commitment to providing exceptional service and support to our clients. The ideal candidate will be a problem solver, have a passion for helping others, and possess strong communication skills.

Key Responsibilities :

• Manage inbound and outbound calls to address customer inquiries and issues.
• Process insurance transactions with accuracy and detail.
• Develop and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
• Collaborate with team members to achieve agency goals and improve customer service strategies.
• Assist in the implementation of marketing strategies to help grow the client base.

Why Our Culture is Unique : At Farmers Insurance Agency, we believe in a culture of support, growth, and community. We prioritize the professional development of our employees and offer various opportunities for advancement and learning. Our team enjoys a collaborative and inclusive work environment, where innovation and creativity are encouraged. We also participate in community events and initiatives, making a positive impact together.

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