Medical Receptionist

Opportunities with Optum in the Tri-State Region

Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing Together.

Optum Pediatrics Forest Hills

Part of Optum, has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our team. The Medical Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule : Office is open seven days a week. This role would consist of a 37.5-hour work week, between the hours of 8 : 00 am to close (approximately 6 : 30 pm). Must be available for a weekend rotation. The schedule will be determined by the supervisor upon hire.

Location : 108-48 70th Road, Forest Hills, NY 11375

Primary Responsibilities :

• Demonstrate excellent customer service in welcoming and assisting patients and visitors
• Check patients in and out
• Obtain patient co-payments and outstanding balances
• Schedule appointments
• Maintain heavy call volume.
• Complete various patient, insurance or organizations forms effectively and efficiently
• Verify and scan patient insurance information
• Generate referrals as needed
• Knowledge of EMR - EPIC preferred, Word Processing software and other specialized software for healthcare industry
• Ability to function as an effective team member. Works well alongside physicians, nurses and other ancillary staff
• Demonstrates courtesy to the patient at all times, incorporating C-I-CARE into all patient interactions
• Ability to communicate effectively
• Ability to be work as a medical assistant (MA) and a receptionist
• Work with integrity, uphold the company's mission, values, and maintain confidentiality in all situations
• Ability to cover other offices if needed
• Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

Preferred Qualifications :

Soft Skills :

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.