Do you have auto collections experience? CornerStone staffing has partnered with and Auto company in Arlington who is looking for collection and great customer service candidates ASAP! Excellent opportunity to get your foot in the door with an amazing company!
If you answered YES to all three, then APPLY TODAY before it is too late!
Job Title : Auto Collection Reps
Job ID : 141011
Start Date : 10 / 2 / 23
Pay : $19.00 / hr. ($22 / hr. once hired on)
Location : Arlington, TX
Schedules will vary based on workload. Must be available to work up to 3 Saturdays a month and 1 Sunday a month.
Example Schedule : (Will have two days off each week)
Monday - Friday : 2 shifts 8 : 00 a.m.-5 : 00 p.m. and 2 shifts 12 : 00 p.m.- 9 : 00 p.m.
Saturday : 8 : 00 a.m. to 12 : 00 p.m. (2 to 3 Saturdays a month)
Sunday : 2 : 00 p.m. to 8 : 00 p.m. (One Sunday shift a month)
Opportunity for lots of Overtime!
Once hired permanently
GREAT bonus incentives
Exceptional benefits including 401K with 6% match and pension plan
Paid time off
Option to go fully Remote if meeting KPI's and excellent attendance record
Job Description : Collect delinquent automotive accounts in a timely, orderly and professional manner while following all standardized collection procedures.
Essential Duties and Responsibilities :
Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.
g. minimum calls per day, contact percentage, promises / calls ratio and promises kept
Place or receive calls in priority order as established by management
Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay
Navigate and interpret various screens and relay information to clients accurately and professionally
Determine cause of delinquency and best course of action to assist delinquent customer
Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, scratch pad entries, etc.
in the collection system.
REQUIREMENTS :
1+ years of recent collections experience
REQUIRED : Good Job Stability
Professional communications skills, written and verbal; active listening skills for problem identification and solution.
Basic computer and Microsoft Office skills.
Strong time management and multitasking skills
Self-motivated and strong initiative to succeed
Application Process Includes :
Fingerprinting
Clerical testing
Client interview