Senior Project / Program Manager- Vendor Managment

Description

Cox Communications is the largest private telecom company in America, proudly serving six million homes and business. That may sound like a lot, but we also proudly serve our employees and communities. Our commitment to mindful, meaningful moments of connection isn’t limited to just our people, but also covers our products, services, and career opportunities. Come build a better future with us at Cox!

In this Senior Project / Program Manager position you will plan, organize, secure, and manage resources to bring about the successful completion of specific project goals and objectives. Projects are temporary endeavors with defined beginning and end and are usually constrained by time and resources. You will partner with project stakeholders, internal customers, external vendors, and cross-functional teams.  You will have the opportunity to facilitate a cross-functional team to execute defined deliverables and drive key decisions. The common deliverables include the project charter, scope definition, requirements documents, work activities, project schedule, risk register, communication plan, resource plan, risk management plan, procurement plans, project budget, quality control plan, status updates, reporting, and tracking. You will use industry recognized Project Management knowledge, skills, tools and techniques to achieve a project’s stated objectives.

Primary Responsibilities and Essential Functions :

Leads medium / large and / or moderately complex projects under moderate to minimal supervision.

Reporting, communications, relationships, and sphere of influence typically occur within team and key stakeholders.

Accountability for planning of resources for tasks, allocation, estimation, & scheduling.

Project cycle of typically 6 - 18 months.

Actions at this level can cause or prevent delays & cause inefficiencies of a team and may cause unnecessary expense affecting operational results.

Projects typically span across organizations (departments) but may also directly affect business unit and / or entire company.

Budget management typically includes tracking and monitoring spend to project milestones.

May provide guidance and direction to more junior project management staff.

Develops detailed project schedules, project estimates, resource plans, and status reports; tracks key project milestones and adjusts project plans and / or resources to meet needs of customers.

Initiates, plans, executes, and controls project efforts that utilize technological solutions.

Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations.

Develops and executes management plans for time, cost, scope, quality, communications, risk, human resources, procurement and integration.

Translates project requirements into project objectives and tasks.

Reports on project progress throughout the project lifecycle or specific phases within the Solutions Delivery Life cycle (SDLC).

Coordinates the resources necessary to successfully complete the project.

Communicates major milestones and identifies potential project risks; conducts regular status meetings to review project activities; manages prioritization procedures.

Sets and manages client expectations, managing and escalating issues and changes.

Measures progress toward goals and revises project objectives; documents applying change control procedures.

Evaluates the impacts and risks of changes from multiple perspectives, assigns tasks that are necessary to reduce or eliminate those considerations, determines tentative implementation dates, and tracks results of the implementation.

Develops methods to measure customer satisfaction; obtains feedback at critical milestones and at project completion to ensure that project efforts meeting customer expectations for time, cost, and results.

Anticipates and identifies tasks required to support change processing including performing change impact analysis, assigning tasks to project team members, verbally communicating complex issues, verifying that tasks are completed, and communicating implementation status.

Creates and applies project control techniques that reduce risk from changing technological infrastructure, hardware, automations, systems software, or applications systems.

Builds relationships with key stakeholders and project resources to drive key decisions and ensure timely project completion.

Produce and report on KPIs and metrics.

Documents and understands what the technical environment dependencies are for each project to support an end-to-end integrated environment.

Accountable for tracking and managing the creation of functional designs; identifies risks and benefits of alternate designs; calculates costs / benefits of potential actions or solutions to establish their viability / ROI; assesses project impact of system changes on users and internal and external customers and stakeholders.

Qualifications

Minimum :

Bachelor’s degree in a related discipline and 4 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field.

4+ years of experience as a Project / Program Manager.

Demonstrated problem solving and analytical thinking skills.

Preferred

PMP certification.

Experience in the telecommunications industry desired.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation / wellness days, and / or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants / employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations : Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.