Senior Commercial Lines Account Manager

Senior Commercial Lines Account Manager

Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Senior Commercial Lines Account Manager in our Alpharetta, GA office.

Position Summary : Provides prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts.

Essential Tasks :

• Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines
• Maintains knowledge of new developments or changes with various carriers and new Federal / State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures : documents electronic filing accordingly
• Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.) to help clients and reach agency's business goals
• Investigates, initiates and prepares necessary proposals and applications, submits them to appropriate insureds and carriers, obtains clients' signatures on all applications, follows up to ensure timely responses, all in conjunction with Producer
• Prepares summaries of insurance schedules and proposals for account review
• Remarkets, contacts clients and follows up in conjunction with producers, renews policies by agency standards
• Consults, informs and educates audit procedures to clients
• Set priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities
• Represents the agency in conjunction with producers in handling complaints, arbitrating disputes, or resolving grievances; facilitates a productive and amicable working relationship between clients and producers; develops and maintains a positive relationship and rapport with each insurance carrier to satisfy our clients' needs and facilitate the processing of business

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Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.