Customer Service RepresentativeTBG | The Bachrach Group • Kirkland, WA, US

Customer Service Representative

TBG | The Bachrach Group • Kirkland, WA, US

7 hours ago

Job type

Full-time

Permanent

Job description

Customer service

📍 Onsite | Full-Time | Permanent Role

💰 $45,0000-$54,000 + Commission (depending on experience)

✨ Great Benefits

FULLY ON-SITE

Kirkland, WA

About the

Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.

What You’ll

Handle 50–60 incoming prospect calls per day with warmth and enthusiasm

Schedule and host virtual tours or set up in-person appointments

Answer live chats, texts, and follow-ups to support the leasing process

Provide excellent customer service and build rapport with prospects

Keep accurate records and notes in our CRM

Stay up-to-date on property details, amenities, and specials

Collaborate closely with teammates and property managers

What We’re Looking

Strong customer service experience (required)

Call center, customer service, or leasing experience a plus

Friendly, positive communicator with great multitasking skills

Organized, detail-oriented, and tech-savvy

Reliable, punctual, and team-oriented

Why You’ll Love It

Competitive pay + monthly commission

Supportive, inclusive team environment

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Customer Service Representative • Kirkland, WA, US

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