Staff Segment Marketing Manager
San Diego, CA
Schedule : Standard Office Hours, Hybrid Flexibility
Duration : 6-months
Pay : $70-76 / hr (W2)
Our client is a global leader in genomics and next-generation sequencing technologies, driving innovation in life sciences research and precision medicine.
The Customer Segment Marketing role is responsible for developing, managing, and executing the commercialization and go-to-market strategy for our client's product portfolio within the research customer segment. This key role is pivotal in driving company growth by understanding customer needs, defining market positioning, and creating compelling messaging and go-to-market strategies across the product portfolio. This position includes building short and long-term marketing strategies, messaging, and plans with prioritized tactics to drive demand across each stage of the customer journey. The role requires global and regional coordination and deep understanding of customers, portfolio, market, and competitive landscape.
Job Responsibilities
In this role, you will lead the development and execution of customer segment marketing strategies. Key responsibilities include :
Strategic Marketing Leadership :
- Define and execute the customer segment marketing strategy in alignment with business goals and ensuring a cohesive brand narrative
- Assess performance and marketing return on investment, reporting to senior leadership with insights and recommendations for improvements
- Build and execute short- and long-term marketing plans aligned with customer journey stages
Customer Insights & Segmentation :
Develop deep insights into key customer segments (academic labs, core facilities, departmental labs) and their unique needs, challenges, and behaviorsDefine and execute tailored marketing strategies for each customer segment to ensure targeted, personalized engagementLead market segmentation analysis and ensure all customer touchpoints, communications, and campaigns are customized to specific segment needsProduct & Market Expertise :
Support commercialization of research-focused product portfolio with strong emphasis on multiomics applicationsTranslate complex scientific capabilities (NGS-based multiomic / multimodal workflows) into clear, compelling marketing messagesDrive customer-centric product innovation and personalization by leveraging segment-specific data, insights, and feedbackCross-Functional Collaboration :
Partner with Sales, Product Management, and Customer Success to develop aligned messaging, sales tools, and marketing collateral that support customer acquisition and retentionCollaborate with Regional Field Marketing to execute major initiatives including global tradeshows, marketing content, and sales enablementWork across global, cross-functional, and matrixed organizationsKnowledge & Skills
Deep understanding of multiomics expertise and NGS-based workflowsStrong analytical skills with ability to convert data into actionable insightsExceptional communication and storytelling skillsProven success in customer segmentation, go-to-market strategy, and campaign executionExperience crafting segment-specific messaging and campaignsFamiliarity with research customer personas and their purchasing behaviorsData-driven decision-making capabilities with focus on marketing performance and ROIStrong collaboration skills across Sales, Product Management, and Field Marketing teamsEducation & Experience
Minimum Qualifications (one of the following) :
Bachelor's degree with at least 12 years of industry experience in Product Marketing or Product ManagementMaster's degree with minimum 8 years of relevant experiencePhD with minimum 5 years of relevant experienceEquivalent combination of education and experienceRequired Experience :
Direct B2B marketing experience, ideally within life sciences, healthcare, or related industriesProven track record in customer segmentation, go-to-market strategy, and campaign executionExperience working in global, cross-functional, and matrixed organizationsPreferred Qualifications :
Advanced degree (MBA, MS in Marketing, or scientific field) strongly preferredBackground in genomics, life sciences research, or precision medicine markets