AWS Connect Developer - 100% Remote

We are seeking a skilled and motivated AWS Connect Engineer to join our cloud engineering team. The ideal candidate will have hands-on experience designing and implementing scalable, secure, and high-performance solutions using Amazon Connect, Node.js, AWS Lambda, API Gateway, and event-driven architectures. You will play a key role in building intelligent contact center solutions and integrating them with enterprise systems.

Key Responsibilities

• Design, develop, and maintain solutions using Amazon Connect for voice and chat-based customer interactions.
• Build and deploy serverless applications using AWS Lambda, API Gateway, and Node.js.
• Integrate Amazon Connect with backend systems and third-party APIs.
• Implement event streaming and real-time data processing using Amazon Kinesis, Kafka, or EventBridge.
• Develop and manage contact flows, Transfer Queues, Lex bots, and Lambda integrations within Amazon Connect.
• Ensure solutions are secure, scalable, and compliant with industry standards.
• Collaborate with cross-functional teams including DevOps, QA, and Product to deliver high-quality solutions.
• Monitor and troubleshoot production issues, ensuring high availability and performance.

Required Skills & Qualifications

Preferred Qualifications

Seniority level

Employment type

Job function

Industries

Irving, TX

Salary : $110,000.00-$135,000.00

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