Customer Support/Account Rep - Sr
job summary : Responsibilities :
Responsibilities :
- Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client's accounts.
- Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
- Functional support areas include client's Cash Management products and services, client's Online (client website) and Mobile app, and general account or financial related inquiries.
Successful applicants will be highly professional, career driven, and committed to World-Class Service.
- Ability to contribute in a fast paced, team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service center
Skills : Call Center Support, Performance matrix, Call Center Experience : Experienced2 year(s)
responsibilities :
- Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client's accounts.
- Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
- Functional support areas include client's Cash Management products and services, client's Online (client website) and Mobile app, and general account or financial related inquiries.
Successful applicants will be highly professional, career driven, and committed to World-Class Service.
- Ability to contribute in a fast paced, team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service center
qualifications : Experience
Experience
- Experienced
- 2 years
Education
Bachelors
skills :
- Call Center Support
- Performance matrix
- Call Center
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