BUDTENDER The customer experience at Vital Cannabis all starts and ends with the Budtender. As a Budtender you are on the front lines of creating an exceptional customer experience through product education and recommendations, a pleasant and friendly demeaner and focus on the customer needs.
The budtender is responsible for promoting a work environment that is positive, fun, productive and rewarding for both the team and customers. Roles and Responsibilities Customer Service Quickly greet and assist all customers in a courteous and friendly manner.
Demonstrates a positive attitude toward all customers.
Always practice exceptional customer service.
If needed, seek help from Lead Budtender or Managers. Assist customers with requests in-store and on the phone as necessary.
Treat all customers and co-workers with dignity and respect.
Verify customer identification/paperwork to ensure every customer is legally able to shop. Be well versed in products, in-store selections, promotions and specials to assist in up-selling opportunities.
Assist in maintenance of the sales floor and back-of-house so the store is clean, tidy, organized & well-stocked. Cash Handling, Transactions and Point of Sales Systems Accurately manage and maintain a cash drawer ensuring all transactions are accurately accounted for. Ensure that bills are verified utilizing tools provided to ensure fake tender is not accepted.
Able to accurately create/update customer profiles and complete purchases within the Point of Sales system.
Able to pull and print materials to correctly sticker and label product for the sales floor.
Budtender (Vital Cannabis) • Colorado Springs, CO, US
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