General Manager

General Manager

Full-time Location : 5045 W Slauson Ave Los Angeles CA 90056

Job Summary : As a General Manager at 24 Hour Fitness, you are the driving force behind your club living our mission, vision, and values, to drive membership growth, revenue generation, and operational excellence. You'll lead a high-performing team to deliver an exceptional member experience while achieving ambitious sales goals. With a strong focus on driving membership sales, increasing fitness revenue, and growing overall club performance, you will build a results-oriented culture rooted in accountability and success. Your leadership will cultivate a motivated team, a welcoming club environment, and a business that consistently exceeds targets.

Essential Duties & Responsibilities

• Develop and implement strategies to drive membership sales, fitness, retail, and other revenue streams, exceeding targets.
• Recruit, train, and develop a high-performing team with shared goals and a one-team mindset.
• Provide ongoing support, coaching, and leadership to the team, setting clear objectives, delegating responsibilities, leveraging strengths, and fostering a culture of excellence and accountability.
• Drive strong relationships with members by creating a welcoming, community-focused environment that keeps them engaged, motivated, and committed to achieving their fitness goals.
• Oversee day-to-day club operations, including facility maintenance, equipment upkeep, and cleanliness standards.
• Manage budgets effectively, control expenses, and maximize profitability while adhering to company policies and procedures.
• Implement safety protocols and procedures to ensure the well-being of members and staff, in compliance with health and safety regulations.
• Build relationships within the local community, representing the gym at events, and implementing outreach initiatives to attract new members.
• Develop and execute member retention strategies, such as engagement programs, events, and incentives.
• Promote awareness and compliance with company policies, procedures, and standards, as well as relevant industry regulations.
• Maintain a consistent 9 : 00 AM 7 : 00 PM or 10 : 00 AM 8 : 00 PM schedule, aligned to peak business hours and club needs.

Qualifications

Required Knowledge, Skills & Abilities :

Preferred Knowledge, Skills & Abilities :

Physical, Mental, and Environmental Demands

Frequently requires cognitive ability to learn new tasks, remember processes, maintain focus, complete tasks independently and within specified time frames, make timely decisions, and effectively communicate with members and team members.

Frequent keying and use of telephones, computers, printers, and other electronic devices requiring fine manipulation.

Prolonged standing, walking, and time spent on foot, supervising the club floor and interacting with members and staff.

Regular bending, stooping, climbing, reaching, and lifting and / or moving up to 25 pounds; occasionally lifting up to 50 pounds, with or without assistance.

Regular exposure to cleaning chemicals and agents.

Regular exposure to fitness equipment and moving mechanical parts.

Occasionally exposed to loud noise levels consistent with a fitness or gym environment.

Travel Requirement

Ability to travel up to 10% of the time to attend training sessions and meetings.

Benefits At 24

In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups to facilitate connections with other team members and participation in community events both in-person and virtually.

Benefits Summary

24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and / or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.

Compensation Summary

All Employees : Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week : Medical / Dental / Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary from posted hiring range based on location, work experience, and / or education. Salary Range : $72070 - $84790 (Actual offer may vary from posted hiring range based on location, work experience, and / or education.)

Functional Group

Club Management