JOB DESCRIPTION Call Center Representative Job Responsibilities :
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information by researching, locating, and providing information.
- Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions, and forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts, and explains new features.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures, and reporting malfunctions.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
Call Center Representative
We pay our Call Center Representatives a competitive wage of. A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE. As a Call Center Representative, you are the first point of contact for our company and are sure to provide superb customer service. The typical work schedule in our Collection Center is....
Patient Service Representative (Call Center)
The Patient Service Representative will triage incoming calls and schedule patients according to the information provided during the call. Retina Consultants of Texas (RCTX) is seeking an individual who will be responsible for answering all incoming patient calls. The Patient Service Representative ...
Call Center Representative
As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions/complaints concerning their accounts. Six months minimum experience in call center, customer service and/or dispatcher experience. Answer Inbound Calls from customers/cl...
Call Center Representative
Notate all calls in Open Dental Software appropriately. Make confirmation calls and utilize Nexhealth as needed. ...
Call Center Representative
We are seeking a highly motivated and enthusiastic individual to join our team as a Call Center Representative. If you are a team player, have a passion for travel, and are looking for a dynamic work environment, apply now to join our team as a Call Center Representative. We are seeking a highly mot...
Call Center and Claims Representative
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...
Call Center Representative
Position Overview: The Call Center Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing outstanding service. As we continue to grow, we are seeking enthusiastic and dedicated individuals to join our team as Call Center Representativ...
Inbound Call Center Representative - Houston, TX
If you have a love for finding a solution and being the hero who saves the day, the Houston Contact Center has an opportunity for you!. Customer Service Representative Responsibilities:. Customer Service Representative Requirements:. Ability to provide exceptional customer service delivery with both...
Call Center Representative
JOB DESCRIPTION Call Center Representative Job Responsibilities:. Maintains call center database by entering information. ...
Claims Call Center Representative - American Express
Claims Call Center Representative - American Express. The Claims Call Center handles incoming calls from American Express Card Members needing to file an insurance claim. ...