Service Technician

Description : Are you a hands-on problem solver who loves tackling challenges, helping others, and working with cutting-edge HVAC technology?At Cambridge Air Solutions, were on a mission to make the world safer, healthier, and more comfortable. Were looking for a Service Technician to join our team and support our innovative S-Series and V-Series product lines. If youre passionate about customer service, thrive on troubleshooting, and want your work to make a real difference

this is the role for you.What Youll DoAs a key part of our customer experience team, youll : Provide technical support for our S-Series and V-Series HVAC systems

helping customers over the phone and in the fieldDiagnose and troubleshoot system issues to keep equipment running at its bestLog customer interactions and solutions in our CRM platform to ensure a seamless experienceCollaborate with our engineering, operations, and supply chain teams to improve product quality and reliabilityHelp develop and deliver training for contractors and customersSupport ongoing safety, quality, and continuous improvement effortsTravel up to 50% for field support, training, and hands-on problem solvingRepresent Cambridges values of excellence, integrity, and innovation in everything you doRequirements : What Youll BringHigh school diploma or equivalent35 years of experience in HVAC, technical support, or customer serviceStrong mechanical aptitude and technical troubleshooting skillsA knack for problem-solving remotely and building trust with customersExcellent communication and teamwork skillsExperience with CRM systems and a commitment to accurate recordkeepingWhy Youll Love Working HereThis isnt just another tech support job

its an opportunity to : Grow your technical expertise and work directly with cutting-edge HVAC systemsShape the customer experience by being the go-to expert for real-world solutionsJoin a collaborative, people-first team that values innovation, learning, and doing whats rightBe part of a company that genuinely cares about its employees, customers, and communityIf youre ready to take your career to the next level and make a lasting impact, apply today and bring your talent to Cambridge Air Solutions.Cambridge Air Solutions is an Equal Opportunity Employer. We welcome and celebrate differences of all kinds

including gender, race, ethnicity, ability, age, religion, sexual orientation, gender identity, and veteran status. If youre passionate about making a difference and growing your skills, we want to hear from you.PId7dd2c721aaa-29952-38915084 #True