Client Services Representative

A company is looking for a Client Services Representative to support their lab operations.

Key Responsibilities

Act as a liaison between the company, customers, and patients

Investigate and resolve patient or client concerns in a timely manner

Manage and resolve a variety of needs related to patient cases within testing stages

Required Qualifications

High School Diploma or GED equivalent required; Associate's degree preferred

Previous experience in a customer service role; contact center experience preferred

Prior healthcare industry experience is a plus

Experience in managing multiple applications and strong organizational skills

Bilingual in English and Spanish highly desirable