Director, Competitive Intelligence

Competitive Intelligence Leader

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

The Competitive Intelligence (CI) team at Salesforce is looking for a deeply technical, strategic, and analytical leader to spearhead our technical competitive analysis. This role is pivotal in ensuring Salesforce maintains its competitive edge by understanding, at a fundamental level, how competitor products are built and where our technical advantages lie.

This position goes beyond feature-by-feature comparisons. It requires a deep, architectural understanding of competitor products, platforms, and AI / Data strategies. The ideal candidate has a background in solutions engineering, architecture, or technical product management and possesses a unique ability to deconstruct complex systems, analyze their inner workings, and articulate the findings to a wide range of audiences.

This leader will partner closely with senior stakeholders in Product Management, Engineering, Product Marketing, and our Go-To-Market (GTM) teams. Your primary objective is to influence product strategy and equip our field organizations with a clear, evidence-based, and defensible understanding of our technical differentiation.

Responsibilities :

• Design & Drive Technical CI Strategy : Own and drive the end-to-end technical competitive intelligence strategy for a major product domain (e.g., AI / Data Platforms, Low-Code & Automation)
• Deep Technical Analysis : Lead technical evaluations and "tear-downs" of key competitor offerings. Go beyond documentation to understand their underlying architecture, performance, scalability, integration points, and critical limitations.
• Influence Product & Engineering Roadmaps : Partner directly with senior Product Management and Engineering leaders to deliver evidence-based, actionable insights on competitive threats and opportunities. Use your findings to influence product roadmaps and strategic technical investments.
• Develop Technical Competitive Frameworks : Create and scale a portfolio of high-impact technical competitive assets. This includes architectural diagrams, performance benchmark analyses, in-depth technical whitepapers, and robust technical objection handling.
• Senior GTM & Field Enablement : Serve as the senior technical CI subject matter expert for our GTM teams. Provide direct, high-touch support on strategic, technically complex deals and enable technical field roles (Sales Engineers, Solution Architects) to win against the competition.
• Strategic & Scalable Enablement : Translate your deep technical findings into compelling, easy-to-understand narratives for sales and marketing teams. Identify opportunities to improve win rates through scalable go-to-market programs and technical enablement.
• Mentor & Elevate : Act as a thought leader and mentor within the broader CI team, helping to level up the entire organization's technical acumen and analytical rigor.

Required Skills & Experience :

Unleash Your Potential

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including : time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link : https : / / www.salesforcebenefits.com.