Patient Concierge

Patient Concierge

Administrative Staff Bellevue, Washington Minimum Experience Mid-level Compensation $19-$25 Our mission : Transforming lives from within.

Our services are tailored to meet patients' individualized health or aesthetic goals, treat the whole person, and be their partners in health.

Our team at Holistique Medical Center, located in Bellevue WA, is looking for an experienced, energetic and full-time medical receptionist to join our Concierge Team.

We are a well-established and highly reputable Naturopathic / Integrative clinic with multiple physicians who provide cutting-edge integrative patient care.

This position is considered to be one of utmost importance, as the concierge team works to synchronize all aspects of the clinic with patient and provider relations and experiences.

Our Ideal Candidate :

• Medical reception experience
• Excellent customer service and communication skills
• Determined and quick learner
• Problem solver and self-starter
• Comfortable with sales
• Ability to multi-task and remain calm in any situation
• Multi-tasker
• Flexibility and team-oriented attitude
• Happy and be wellness-oriented

Responsibilities :

• Welcome patients and visitors by greeting them in a very friendly nature, either in person or on the telephone
• Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
• Answer patients' questions
• Maintain the reception and open areas of the clinic
• Ensure availability of treatment information by filing, faxing, and retrieving patient records
• Maintain patient accounts by obtaining, recording, and updating personal and financial information via Charm EMR
• Opening and closing the practice
• Ability to take on new responsibilities as needed to support the clinic and team

Requirements :

• High school diploma and ability to get to the clinic either with personal or public transportation in a timely manner
• Must have a minimum of 2 years of busy EMR medical receptionist experience
• Must be able to professionally multi-task in a very busy environment
• Experience with Charm is a plus
• Ability to work Monday-Friday 8 : 00 am-5 : 00 pm (this is flexible for the right candidate)

Unique Benefits Include Generous PTO, Internal Wellness Plan, Awesome Supplement Savings, Sick Time, Quarterly Bonuses and so much more.

COVID-19 considerations :

All candidates are required to wear masks and are screened for temperature. To be hired, the successful candidate must show compliance with the State's requirement for COVID-19 vaccination.

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Women-led organization
• Inclusive of minority and disadvantaged groups
• LGBTQ+ friendly workplace
• Diversity and inclusion training or programs
• Paid time off

Location Bellevue, Washington Minimum Experience Mid-level Compensation $19-$25