Operations Manager

Operations Manager

The Operations Manager oversees the daily operations, performance, and growth of multiple Goldfish Swim School locations. This role ensures each school operates at the highest standards of safety, service quality, staff engagement, and financial performance in alignment with the Goldfish Swim School brand standards. The Operations Manager serves as a key leader driving consistency, accountability, and operational excellence across all units.

Key Responsibilities

Operational Leadership

• Oversee day-to-day operations of multiple Goldfish Swim School locations, ensuring consistent delivery of the "Golden Experience."
• Maintain brand standards in safety, cleanliness, curriculum delivery, and guest service.
• Conduct regular site visits to monitor performance, identify opportunities, and support management teams.
• Partner with each school's General Manager to set goals, implement action plans, and ensure accountability.

People Leadership & Development

Financial & Business Performance

Safety & Compliance

Customer Experience

Qualifications

Core Competencies

Compensation : $100,000.00 - $125,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimmingit's a special passion for changing even saving lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity Compassion Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life's accomplishments by remembering to Celebrate!