Assistant General Manager Spago - Bellagio

Assistant General Manager at Spago

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The job : As Assistant General Manager at Spago, you will help lead one of Las Vegas's most iconic dining destinations, renowned for igniting the city's culinary scene under the celebrated leadership of Wolfgang Puck. In this vibrant restaurant, beautifully situated for al fresco dining in front of the Bellagio Fountains, you'll play a vital role in providing direction and leadership to the Assistant Manager and Restaurant Service team. In this position, you'll work closely with the General Manager to achieve our operational and financial goals aligned with MGM standards. Your key responsibilities will include monitoring staff performance, oversee scheduling and training, and executing initiatives from property F&B leadership. With your focus on maintaining exceptional service standards, you'll contribute to the commitment of delivering unforgettable dining experiences that feature handmade pastas, wood-oven pizzas, and prime steaks, all crafted to ensure Spago remains the best dining experience that Las Vegas has to offer.

The day-to-day :

• Lead and manage daily restaurant operations, fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and execution of marketing strategies to produce short-term profitability. Execute on the restaurant's business plan and assist General Manager with developing and executing tactics to achieve goals and targets
• Assist General Manager with managing Human Resources responsibilities for Restaurant to include : creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements
• Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takes any appropriate action. Manages Restaurant's guest feedback channels through approved company practices. Work alongside the culinary team to ensure a seamless service experience between kitchen and dining room
• Responsible for execution of policies, operating procedures, training programs, directives, menus, rules and regulations for the restaurant staff. Owns restaurant's execution of F&B and / or company-wide initiatives and programs. Maintain the highest standards of health, sanitation and cleanliness within all areas of Beverage. Responsible for completion of all company compliance training by the restaurant staff
• Maintains excellent knowledge of venue's food & beverage products, menu items and equipment used to perform duties

The ideal candidate :

The perks & benefits :