Talent.com
Patient Access Representative

Patient Access Representative

Delricht ResearchNew Orleans, LA, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary :

Why DelRicht Research?

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustained opportunity for professional growth? If the answer is yes, then DelRicht Research might be right for you! We are a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients. And, ultimately, our goal is to get new medications and medical devices FDA approved! Presently, our network stretches across 33 sites in 18 states throughout the United States. We hold our team members to a high standard of excellence and look for energetic, positive, quick learners to be a part of our team.

DelRicht Research has been recognized as one of New Orleans Top Workplaces for 2023, 2024, and 2025!

This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

Job Description :

The Patient Access Representative is responsible for placing patients into clinical trial studies. The role is vital to the success of our companys clinical research programs because it ensures that trials have enough qualified participants to produce accurate and reliable data for our pharmaceutical customers. Specific activities include but are not limited to :

  • Contact patients that expressed interest in participating in our studies by responding to our Marketing and Outreach efforts. No cold calling for us!
  • Qualify patients for studies by reviewing clinical trial information, completing assessment questionnaires, and responding to questions related to medications, physician procedures, clinic procedures, medical conditions. We have great scripts that make this easy!
  • Schedule qualifying patients for initial clinic visits to complete final assessments for participation in our clinical trials.
  • Perform follow-up activities with patients throughout their journey.
  • Field incoming calls from patients for follow-up questions or rescheduling requests.
  • Direct incoming calls from our Pharmaceutical Clients to designated resources.
  • Social media and marketing wizards will have the opportunity to help drive community engagement while building our company brand.

The right candidate will :

  • Be self-motivated! Energetic! Positive! Driven!
  • Thrive on providing exceptional patient care and customer service
  • Excel in a dynamic environment with complexities and constant change
  • Own personal success and continuous improvement
  • Qualifications :

  • 1+ year work experience in a customer-interfacing role, preferably with high volume of phone interactions. Experience with outbound calling (basic sales) is highly desirable.
  • Coachable attitude and willingness to learn, improve and grow
  • Excellent verbal and written communication skills
  • Logical, problem-solving mindset, curious, and a fast learner
  • Remarkably organized and attentive to details
  • Proven ability to handle multiple priorities simultaneously
  • Basic aptitude with computer software, applications and technology
  • Ability to work rotating Saturdays (8AM-4PM) & Sundays (12-2 : 30PM)
  • Preferred
  • B.S or B.A from any accredited university

  • Previous Research or Clinical and Medical experience
  • Spanish language skills desirable
  • Coffee drinkers preferred. Tea drinkers accepted.
  • The company culture you will be part of :

  • DelRicht Researchs Core Values : Production, Humility, Consistency
  • Production :
  • We deliver on our promises
  • We have a bias towards action : we value independent problem solving
  • We proactively over deliver : we can act without being told what to do and we always have new ideas that will be heard and will improve the company
  • Humility :
  • We support each other relentlessly
  • We always have enthusiasm : we exhibit passion and excitement about our work which leads to everyone having a can do attitude
  • We embrace change : we are excited to always be growing and moving the organization forward which means change is the norm for us
  • Consistency :
  • We always are able to execute : we get it right the first time and promote touch it once accuracy
  • We have persistence : we demonstrate the tenacity and willingness to go the distance to get something done
  • We are calm under pressure : we can maintain stable performance when under heavy pressure or stress
  • Pay Structure :

    Pay for the Clinical Research Recruitment Specialist role includes a Base Salary, uncapped Commissions (paid bi-weekly), and Bonus Opportunities (weekly & monthly) :

  • Base Pay at $33,000 per year and up (commensurate with experience)
  • Commission and Bonus Opportunities range from $10,000 to 21,000 per year across our current team members.
  • Perks and Benefits at DelRicht Research :

  • Comprehensive Health insurance plan including Dental and Vision insurance
  • Generous Paid Time Off that builds throughout your career with the company
  • 401K (including discretionary match / profit sharing)
  • Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!

  • Website : www.delrichtresearch.com
  • Patient Testimonials : https : / / delrichtresearch.com / testimonials /
  • DelRicht Research provided the following inclusive hiring information :

    We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

    Create a job alert for this search

    Patient Representative • New Orleans, LA, US

    Related jobs
    • Promoted
    Patient Access Associate

    Patient Access Associate

    LCMC HealthNew Orleans, LA, US
    Full-time
    Why a Great Place to Work At LCMC Health we help you to lean into your calling by leaning in with you, ensuring you have the resources to do your job as only you can. And that begins with receiving ...Show moreLast updated: 30+ days ago
    • Promoted
    Medicare Medical Collector

    Medicare Medical Collector

    Addison GroupNew Orleans, LA, US
    Full-time
    Medical Collector (Medicare Managed Care / Advantage Plan).We are seeking experienced Medical Collectors with Medicare Managed Care / Advantage Plan expertise to join a large, well-established heal...Show moreLast updated: 26 days ago
    • Promoted
    Patient Access Representative - Lakeside Hospital

    Patient Access Representative - Lakeside Hospital

    LCMC HealthNew Orleans, LA, US
    Permanent
    As a Patient Access Representative, you provide a vital administrative role and are often the first point of contact.It's integral to every patient we serve at LCMC Health.Accuracy and confidential...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Rep - Money Hill

    Patient Access Rep - Money Hill

    St. Tammany Health SystemCovington, LA, US
    Full-time
    Tammany Health System, delivering world-class healthcare close to home is our goal.That means we are committed to attracting and retaining the very best professionals for every position in our heal...Show moreLast updated: 11 days ago
    • Promoted
    Administrative Assistant - Clearview Medical Complex - Full Time

    Administrative Assistant - Clearview Medical Complex - Full Time

    OchsnerMetairie, LA, US
    Full-time
    Metairie - New Orleans Region - Louisiana.We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate,.At Ochsner, w...Show moreLast updated: 30+ days ago
    • Promoted
    International Senior Patient Access Representative - Bilingual Preferred

    International Senior Patient Access Representative - Bilingual Preferred

    OchsnerNew Orleans, LA, US
    Full-time
    Join Our Team at Ochsner Health.We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.We believe...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Rep Per Diem

    Patient Access Rep Per Diem

    St. Tammany Health SystemMandeville, LA, US
    Full-time
    Tammany Health System, delivering world-class healthcare close to home is our goal.That means we are committed to attracting and retaining the very best professionals for every position in our heal...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Rep - Slidell Memorial Main Hospital Emergency Department Registration - PRN / SSP -...

    Patient Access Rep - Slidell Memorial Main Hospital Emergency Department Registration - PRN / SSP -...

    Ochsner Health SystemSlidell, LA, US
    Permanent
    We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Patient Access Rep - Slidell Memorial East Hospital Emergency Department - Full-Time - 12 Hour - Day

    Patient Access Rep - Slidell Memorial East Hospital Emergency Department - Full-Time - 12 Hour - Day

    Ochsner Health SystemSlidell, LA, US
    Full-time +1
    We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award ...Show moreLast updated: 3 hours ago
    • Promoted
    • New!
    Patient Access Rep - Slidell Memorial Main Hospital Emergency Department Registration - PRN / SSP - 12

    Patient Access Rep - Slidell Memorial Main Hospital Emergency Department Registration - PRN / SSP - 12

    Ochsner Health SystemSlidell, LA, US
    Permanent
    We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award ...Show moreLast updated: 3 hours ago
    • Promoted
    Patient Access Representative (Part-time; Days) - Lakeside Hospital

    Patient Access Representative (Part-time; Days) - Lakeside Hospital

    LCMC HealthNew Orleans, LA, US
    Part-time +1
    Give your best self the opportunity to thrive.As a Patient Access Representative, you provide a vital administrative role and are often the first point of contact. It's integral to every patient we ...Show moreLast updated: 24 days ago
    • Promoted
    Patient Access Representative - STPN North Covington

    Patient Access Representative - STPN North Covington

    St. Tammany Health SystemCovington, LA, US
    Full-time
    Tammany Health System, delivering world-class healthcare close to home is our goal.That means we are committed to attracting and retaining the very best professionals for every position in our heal...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Rep - Slidell Memorial East Hospital Emergency Department - Full-Time - 12 Hour -...

    Patient Access Rep - Slidell Memorial East Hospital Emergency Department - Full-Time - 12 Hour -...

    Ochsner Health SystemSlidell, LA, US
    Full-time +1
    We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award ...Show moreLast updated: 2 days ago
    • Promoted
    Patient Experience Representative

    Patient Experience Representative

    LCMC HealthNew Orleans, LA, US
    Full-time
    Patient Experience Representative.The Patient Experience Representative welcomes and assists with helping guide patients, their families and visitors entering the hospital.Provides courteous and fr...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Rep

    Patient Access Rep

    OchsnerKenner, LA, US
    Permanent
    We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every ...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Representative

    Patient Access Representative

    Delricht ResearchNew Orleans, LA, US
    Full-time
    Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustai...Show moreLast updated: 3 days ago
    • Promoted
    Patient Access Rep - PRN

    Patient Access Rep - PRN

    OchsnerNew Orleans, LA, US
    Permanent
    We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every ...Show moreLast updated: 30+ days ago
    • Promoted
    Medical Billing Specialist

    Medical Billing Specialist

    Robert HalfNew Orleans, LA, US
    Full-time
    We are looking for a detail-oriented Medical Billing Specialist to join our team on a long-term contract basis.In this role, you will play a critical part in ensuring accurate and timely processing...Show moreLast updated: 5 days ago
    • Promoted
    Patient Access Representative (Financial Clearance / Authorization) - LCMC Health Westpark Campuspus

    Patient Access Representative (Financial Clearance / Authorization) - LCMC Health Westpark Campuspus

    LCMC HealthNew Orleans, LA, US
    Permanent
    As a Patient Access Representative, you provide a vital administrative role and are often the first point of contact.It's integral to every patient we serve at LCMC Health.Accuracy and confidential...Show moreLast updated: 24 days ago
    • Promoted
    Patient Account Representative

    Patient Account Representative

    Acadia HealthcareCovington, LA, US
    Full-time
    Behavioral Health Claims Specialist.Covington Behavioral Health is a 104-bed hospital.Call and status outstanding claims with third party payors. Review claims issues and make corrections as needed ...Show moreLast updated: 6 days ago