Collections - Specialist

Overview

Join to apply for the Collections – Specialist role at Tential Solutions

Job responsibilities and qualifications for this role are described below.

Job Qualifications

• Superior knowledge of Consumer, Credit Card, and Overdrawn Account (particularly Savings & Checking) services, concepts, practices, and procedures
• Extensive knowledge of Fair-Debt Collection Practices Act, Fair Credit Reporting Act, and related federal and state consumer protection laws
• Subject matter expert with extensive collection experience in working with seriously overdue accounts and complex specialized accounts
• Demonstrated understanding applying relevant data to a complex variety of existing guidelines, procedures, regulations, and practices
• Demonstrated ability to negotiate payment arrangements on severely delinquent accounts
• Ability to produce desired results and achieve objectives within required timeframes
• PC experience to include proficiency in word processing and knowledge of various database software
• Good analytical, problem solving, and decision-making skills
• Strong interpersonal, verbal, and written communication skills

Job Responsibilities

Job Details

Training – 3 weeks, 7am-3 : 30pm CST, M-F. Training is hybrid. 2 days / week on site, 3 days / week from home. After training – 9am-5 : 30pm CST, M-F. 2 days / week on site, 3 days / week from home.

Pay Rate

$19.00 / hour

Employment and Function

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