SUMMARY OF POSITION : Industrial Parts Depot (IPD) is a worldwide leader and distributor of aftermarket heavy duty engine parts . The Quality & Supplier Development Manager is responsible for managing all quality requirements for IPD, both with external suppliers and internal quality systems to ensure reliable product quality and continuous improvement across internal operations and the supply base. This role is hands on and includes oversight of : incoming inspection, FAI processes, QA laboratory functions, process control (internal and external), and supplier quality audits. The position also focuses on developing new and existing suppliers through technical assessments, process audits, and corrective action management. Acting as a technical liaison between internal teams and suppliers, the manager ensures alignment with Storm Industries’ quality standards, drives process capability improvements, and supports warranty and product issue resolution.
Behavioral Competencies
- Demonstrated leadership skills.
- Strong cu stomer focus and consistently delivers high-quality service.
- Implements effective processes and applies problem-solving tools to achieve results.
- Communicates clearly and effectively both verbally and in writing, strong presentation skills.
- Thrives in cross-functional environments and builds strong, collaborative relationships.
- Hands-on, self-starter who completes projects and resolves problems promptly and with quality.
- Strong problem-solving skills.
- Presents information effectively and responds confidently to questions from managers, clients, customers, and the public.
- Writes clear and professional reports and business correspondence.
- Demonstrates strong organizational skills and manages multiple projects simultaneously.
- Remains highly motivated with a strong desire to grow and learn.
- Establishes, implements, and executes processes with precision and consistency.
- Leads teams effectively and applies engineering concepts to achieve operational excellence.
Professional / Technical Training and Skills include :
Proficient in SPC, FMEA, MSA, PPAP, and APQP methodologies.Experienced with FAI and inspection system development.Skilled in problem-solving tools (8D, DMAIC, 5 Why, Fishbone).Strong analytical and reporting skills (Excel, Minitab, ERP systems).Experienced with preparing a company for the ISO 9001 audit.Experienced with various manufacturing processes.Proficient with Microsoft Excel, Word, PowerPoint, MS Project, ACT! CAD.Experience with project management software.Experience with or exposure to Monday software an asset.Licenses and Certifications include :
Lean / Six Sigma certification an asset.