Talent.com
Area Supervisor
Area SupervisorRoss Dress for Less Gonzales • Alexandria, Louisiana, United States
Area Supervisor

Area Supervisor

Ross Dress for Less Gonzales • Alexandria, Louisiana, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving.
  • Career growth. We develop industry leading talent because Ross grows when our people grow.
  • Teamwork. We work together to solve the hard problems and find the right solution.
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE :

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

ESSENTIAL FUNCTIONS :

Maintaining Safe & Secure Environments :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance / exit control (Associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
  • Customer Service :

  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Personal and Store Brand :

  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
  • General Merchandising :

  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.
  • Loss Prevention :

  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Front End Supervision and Operations :

  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time.
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.
  • Fitting Rooms :

  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
  • Administrative Duties as Assigned by Store Manager :

  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.
  • COMPETENCIES :

  • Manages Work Processes.
  • Business Acumen.
  • Plans, Aligns & Prioritizes.
  • Builds Talent.
  • Collaborates.
  • Leading by Example.
  • Communicates Effectively.
  • Ensures Accountability & Execution.
  • QUALIFICATIONS AND SPECIAL SKILLS REQUIRED :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.
  • PHYSICAL REQUIREMENTS / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : ability to regularly push, pull and lift more than 20 lbs.
  • SUPERVISORY RESPONSIBILITIES :

  • Retail Associates.
  • Stockroom Leads (where applicable).
  • DISCLAIMER :

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

    Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Area Supervisor • Alexandria, Louisiana, United States

    Related jobs
    Mobile Equipment Operator

    Mobile Equipment Operator

    Drax • Trout, LA, US
    Full-time +1
    We’re not just talking about making a difference, we’re making it happen.We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we ...Show more
    Last updated: 18 days ago • Promoted
    YOUTH FACILITY DIRECTOR

    YOUTH FACILITY DIRECTOR

    Government Jobs • Bunkie, LA, US
    Full-time
    The Louisiana Office of Juvenile Justice (OJJ) is committed to protecting the public by providing safe and effective individualized services to youth, who will become productive, law-abiding citize...Show more
    Last updated: 3 hours ago • Promoted • New!
    Loan Operations Manager

    Loan Operations Manager

    GPAC • Bunkie, LA, US
    Full-time
    A local Louisiana Community Bank is looking for a Loan Operations Manager to oversee all aspects of the bank's loan operations function, including loan processing, servicing, escrow management, col...Show more
    Last updated: 30+ days ago • Promoted
    Fast Track Store Manager

    Fast Track Store Manager

    Affordable Home Furnishings • Alexandria, LA, USA
    Full-time
    Quick Apply
    Opening in our "SHOWTYME HOME FURNISHINGS" location.Are you ready to elevate your career in retail management? Join Affordable Home Furnishings as a Full-Time Fast Track Store Manager, and take the...Show more
    Last updated: 30+ days ago
    Fertilizer Manager

    Fertilizer Manager

    Helena Agri-Enterprises, LLC • Bunkie, LA, United States
    Full-time
    Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957.Our first location was in West Helena, Arkansas hence the name "Helena".We now...Show more
    Last updated: 23 days ago • Promoted
    STORE MANAGER IN PLAUCHEVILLE, LA (Plaucheville)

    STORE MANAGER IN PLAUCHEVILLE, LA (Plaucheville)

    Dollar General • Plaucheville, LA, US
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show more
    Last updated: 2 days ago • Promoted
    Supervisor / Manager Part-Time

    Supervisor / Manager Part-Time

    Claires • Alexandria, LA, US
    Full-time +1
    At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers.If you thrive in a fast-paced retail environment, love engaging with customers, an...Show more
    Last updated: 30+ days ago • Promoted
    Shift Manager

    Shift Manager

    Guernsey Holdings LLC • Pineville, Louisiana, United States, 71360
    Full-time
    This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. Perform, lead, and supervise station duties (fountain & frozen, dresser, fro...Show more
    Last updated: 30+ days ago
    Store Manager

    Store Manager

    Panda Restaurant Group • Alexandria, LA, US
    Full-time
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show more
    Last updated: 30+ days ago
    Low Voltage Superintendent

    Low Voltage Superintendent

    Qualified Recruiter, LLC • Louisiana, United States, United States
    Full-time
    We're Now Hiring : Low Voltage Superintendent – Richland Parish, LA.Bonus Eligible | Per Diem | Health / Vision / Dental | Retirement | PTO. This role ensures technical excellence, quality, safety, c...Show more
    Last updated: 11 days ago • Promoted
    Low Voltage Foreman

    Low Voltage Foreman

    Qualified Recruiter, LLC • Louisiana, United States, United States
    Permanent
    We're Hiring for a Low Voltage Foreman – Direct Hire.Per Diem | Health / Vision / Dental | Retirement | PTO.You’ll manage crews, oversee installations, control costs, ensure safety and quality, and mai...Show more
    Last updated: 11 days ago • Promoted
    YOUTH FACILITY DIRECTOR

    YOUTH FACILITY DIRECTOR

    Louisiana Staffing • Bunkie, LA, US
    Full-time
    The Louisiana Office of Juvenile Justice (OJJ) is committed to protecting the public by providing safe and effective individualized services to youth, who will become productive, law-abiding citize...Show more
    Last updated: 3 hours ago • Promoted • New!
    STORE MANAGER IN PLAUCHEVILLE, LA

    STORE MANAGER IN PLAUCHEVILLE, LA

    Dollar General • Plaucheville, Louisiana, United States
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show more
    Last updated: 4 days ago • Promoted
    Broadband Specialist - Alexandria, LA

    Broadband Specialist - Alexandria, LA

    T Mobile US • Alexandria, LA, US
    Full-time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation packa...Show more
    Last updated: 9 days ago • Promoted
    Shift Manager

    Shift Manager

    McDonald's • Alexandria, LA, US
    Full-time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The job for me get a job that inspires your best and moves you forwar...Show more
    Last updated: 30+ days ago • Promoted
    Lab Manager or Laboratory Manager in Louisiana

    Lab Manager or Laboratory Manager in Louisiana

    KA Recruiting Inc. • Pollock, LA, US
    Full-time +1
    Looking for a new Lab Leadership job? My name is Leah and I'm a healthcare recruiter, I'm here to help!.I have a Lab Manager available near Pollock, Louisiana!. Full, comprehensive benefits ...Show more
    Last updated: 30+ days ago • Promoted
    Order Picker

    Order Picker

    Walmart • Hamburg, LA
    Full-time
    As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor...Show more
    Last updated: 19 days ago • Promoted
    Storekeeper

    Storekeeper

    Louisiana Staffing • Bunkie, LA, US
    Full-time
    At Cleco, we're not just powering liveswe're powering a cleaner, smarter future for Louisiana.With bold investments in innovative energy solutions, we're transforming how we power our communities : ...Show more
    Last updated: 3 hours ago • Promoted • New!