Administrative Office Assistant

Job Description

Job Description

Goodwill Healthcare Services is a small business in Dallas, TX. We are professional, agile, supportive and our goal is to help patients get a better understanding of their health while maintaining their independence as they recover in the comfort of their own home. EXPERIENCE of Home health procedures & PHC / Attendant care experience is a must. Please do not apply if you don't meet are qualifications.

Our work environment includes :

• Modern office setting Growth opportunities
• On-the-job training Relaxed atmosphere
• Only apply if you live within NO MORE than 25 miles radius of 75243 area (Forest Lane / 635)
• This is part time work (3 days a week) . This position will go full time some time after March 2026.

Responsibilities :

Responsible for handling all PHC / Attendant care documentation and files to meet state requirement. Responsible for scheduling agency patient visits.

Assess, plan, and coordinate changes in patient care services.

Responsible for the supplying needs of all clients of the agency.

Assigns and verifies that all nurses, aides and other disciplines are in compliance with documentation (timely submission and QA), and that the daily schedule is being followed. Participates in the Agencys QAPI program.

Maintains and updates patient information to enhance highest quality patient care.

Consults with all members of the treatment team and DON / Administrator on a regular basis to coordinate quality, goal oriented home health care.

Serves as liaison between patients, caregivers, doctors and doctors office staff, agency administrative staff and contracted services

Assists in the billing process and financial functions as needed.

Oversees Agency communications including pagers, telephones, mail and tracking of physician orders.

Promotes compliance with all state and federal regulations.

Organizes, sorts, and maintains documentation in patient files in a timely manner.

Provides clerical support which may include preparation of admission, orientation and new hire packets; typing, special projects, filing and coping.

Assists with maintenance of personnel files.

Assists with communications which may include : phone system, memos, answers incoming calls, documents and disseminates appropriate messages.

Provides computer support and data entry, as needed.

Promotes the agency philosophy and mission by presenting a positive image to patients / families, physicians and community agencies.

Provide effective communication to patient / family, team members, and other health care professionals and maintain confidentiality.

Receives and appropriately documents new referrals in a timely manner.

Provides effective communication to patients / clients, staff members, other health care professionals and referral sources.

Responds to Agency and patient / client needs in a professional and creative manner.

Demonstrates commitment, professional growth and competency.

Participates in Agency-sponsored in-service training.

Promotes the Agency philosophy and administrative policies to ensure quality of care.

Performs other duties as required.

Experience :

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

If you are a motivated individual with a strong work ethic and the ability to thrive in a fast-paced environment, we encourage you to apply for this position. We offer competitive compensation and opportunities for career growth.