Sales Manager

Sales Manager

At City Wide Facility Solutions, we're searching for a passionate and inspiring leader to join our Germantown, Tennessee team as Sales Manager. If you thrive on building relationships, coaching others to succeed, and driving business growth, we want to connect with you.

Position Overview

The Sales Manager provides leadership to the sales team by ensuring monthly goals are met, team members are coached and developed, and sales processes are executed effectively. This role is responsible for planning, implementing, and evaluating sales strategies while fostering a high-performance culture. At times, the Sales Manager may also act as a Sales Executive to support key accounts and high-priority deals.

Key Responsibilities

• Sales Team Leadership & Coaching (2530%)
• Conduct weekly one-on-one meetings to review pipelines and progress toward goals.
• Provide ongoing coaching on sales techniques, territory management, and client engagement.
• Conduct ride-alongs and role-play sales scenarios to sharpen team performance.
• Recognize and celebrate wins to keep the team motivated.
• Sales Strategy & Planning (1520%)
• Develop monthly and quarterly sales strategies aligned with company goals.
• Assign territories and accounts strategically.
• Analyze historical data to set realistic yet challenging goals.
• Partner with marketing on lead generation strategies.
• Performance Tracking & Reporting (1520%)
• Monitor KPIs such as revenue, conversion rates, activity levels, and pipeline health.
• Prepare and present weekly sales reports to senior leadership.
• Identify performance trends and proactively address challenges.
• Ensure accurate CRM updates and reporting.
• Recruiting, Hiring & Onboarding (10%)
• Source, interview, and hire high-performing sales talent.
• Develop onboarding programs to accelerate new rep productivity.
• Maintain a strong talent pipeline for future needs.
• Cross-Department Collaboration (510%)
• Partner with operations to ensure client satisfaction post-sale.
• Work with finance on pricing strategies and contract terms.
• Collaborate with marketing on targeted campaigns.
• Training & Professional Development (510%)
• Organize monthly training sessions for the sales team.
• Invest in leadership development for top-performing reps.
• Stay current with industry trends and competitive insights.
• Key Account Growth Planning (510%)
• Develop expansion strategies for strategic accounts.
• Identify upsell and cross-sell opportunities.
• Monitor churn risk and implement retention strategies.
• Sales Culture Development (510%)
• Organize incentive programs and contests to drive performance.
• Promote a team-oriented, high-performance sales culture.
• Recognize individual and team achievements to boost morale.
• Acting as Sales Executive (Variable, as needed)
• Manage responsibilities of the Sales Executive role during vacancy periods.
• Maintain key client relationships at the executive level.
• Oversee strategic accounts and priority deals to ensure revenue flow.

Time Allocation Summary

Why Join City Wide?

Requirements

Ready to lead and inspire? Apply today and become a key part of City Wide Facility Solutions in Germantown, TN!