Onsite Service Technician - Atlanta, GA

General Information

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City Alpharetta, Atlanta State / Province Georgia Country United States Department TECHNICAL_SERVICE_ENGINEERING Date Friday, August 22, 2025 Working time Full-time Ref# 20036352 Job Level Individual Contributor Job Type Experienced Job Field TECHNICAL_SERVICE_ENGINEERING Seniority Level Entry Level Currency USD - United States - US Annual Base Salary Minimum 31,620 Annual Base Salary Maximum 63,240 The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount.Actual salaries will vary based onfactorsincluding, but not limited to, geographic location, market competition, and / or the successful applicant's education, experience,knowledge, skills,and abilities. The range listed is just one component of Xerox's total compensation package for employees.Employees are also afforded acomprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country.If you are not reviewing this job posting onXerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visitXerox Careers

Hourly : Hourly rates for this position can be shared with youper yourlocation, thisrate will fall within theposted range.

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work.Learn more about us at www.xerox.com

We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for a professional Onsite Service Technician to delight our customers .

Primary Responsibilities :

• Offer outstanding service to our clients. Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to manage customer relations and optimize customer satisfaction.
• Use electromechanical skills to repair devices . Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
• Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment
• Provide appropriate communication, support, and interface to on-site client base as to equipment status and availabilit y and engaging the support of other Xerox personnel as required.
• Deliver customer training on assigned products to improve end user knowledge of equipment functionality

Skills and Qualifications :

Here's what success looks like in the first 60 days :

Additional Benefits :

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