Showroom Sales Manager

Job Description

Join a luxury brand of tile and bath. We are searching for an experienced leader charged with managing our Washington, DC Design Center showroom. This role will own the financial performance of the showroom and exceed revenue goals for sales and profitability. Additionally, the manager will lead, coach, and develop a high performing sales team while working to foster, cultivate, and manage relationships within the trade design community.

The right candidate will be proactive and organized in their leadership; high-energy, versatile, and a strong communicator with the ability to strategically lead our DC design center showroom, while gaining brand loyalty and recognition in the market.

We value and cultivate long-standing relationships with our clients and our teammates. We work in a highly collaborative, creative environment that values each associate’s contribution toward delivering beautiful, innovative, luxury products while providing superior customer service.

Key Responsibilities

Showroom Management :

• Execute organizational strategies to firmly position the company as the industry leader of luxury home surfaces and bath
• Create a culture of accountability and empowerment within the showroom
• Responsible for showroom operations; establishing and maintaining processes to uphold brand standards
• Lead / teach the execution of market share growth through strategic account development plans and execution. Weekly collaboration and field training, visiting all accounts on a weekly / monthly rotation
• Drive use of SAP, project pipelines, account list, social media, and technology.
• Research and implement innovative ways to proactively market products
• Create a showroom environment that delivers a luxury experience to all clients
• Attend and host industry events; lunch and learns, showroom tours, + other creative and collaborative gatherings
• Point of contact for client escalations, beyond sales consultant experience
• Showroom budget management, P&L responsibility, net 30 account-ageing report, expense reporting

Account Management :

Team Management :

Required Skills / Experience :