Shift Leader

BASIC PURPOSE : Responsible for researching, designing, developing, operating, and maintaining mobile applications through the integration of technical and business requirements. Solutions may include 3rd party and / or in-house developed applications and the procurement of solutions in the most cost-effective method. Support specification, installation, testing, and monitoring of systems within established standards and guidelines to deliver operational excellence.

POSITION RESPONSIBILITIES :

• Design and implement mobile apps and contribute to the overall architecture, including client-server communication of the overall solution.
• Support highly complex mobile systems and assist with level 2 support.
• Responsible for the development of new mobile applications.
• Provide after-hour problem resolution during the on-call rotation period.
• Respond to trouble tickets and calls related to mobile-based systems.
• Partner with vendors to schedule and implement recommended maintenance updates. Ensures key performance indicators and interconnections with the mobile are operational. Search for issues and provide solutions to prevent problems from occurring. Identify potential escalations and alert management.
• Develop superior and innovative team solutions to complex problems. Independently implement efficient and logical databases required for enterprise systems of significant complexity. Prepare detailed specifications from which new systems or major enhancements will be developed. Manage highly complex and high-risk changes to critical business systems.
• Provide mentoring and guidance to other team members. Frequently represent the organization to external customers and vendors. Review and develop operational standards. Maintain technical expertise in most areas of mobile technologies.
• Review and comment on other developer's code, looking for opportunities to add unit, functional and integration tests and to identify and resolve performance bottle necks, ensure all new software is delivered in compliance with the NCL coding standards.
• Work closely with Product Managers, UX Designers and QA Engineers to develop new features.
• Perform other job-related functions as assigned.

KNOWLEDGE AND EXPERIENCE :

EDUCATION : Bachelor degree in computer science, MIS, or related field of study or any equivalent combination of relevant background, skills and experience.

EXPERIENCE : Minimum 3 years of object-oriented software development experience. 3+ years of building complex mobile applications using native SDKs and / or cross-platform toolkits.

KNOWLEDGE & SKILLS : Knowledge of Kotlin, Java, Swift and / or Objective-C, mobile tools. Knowing cross platform frameworks including but not limited to Flutter, React Native, React, Kotlin multiplatform is a plus. Solid understanding of information architecture, development, user profiling and content segmentation. Knowledge of API programming. Strong proficiency with object-oriented development. Strong leadership skills and abilities. Excellent presentation skills. Strong technical leadership and influencing skills. Excellent analytical, organizational, and interpersonal skills. Ability to translate requirements into quality solutions. Self-motivated and ability to manage multiple tasks simultaneously. Ability to work on-call work rotations in order to provide after-hours support.

To Executive Search Firms & Staffing Agencies : NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.