Quality & Licensing Manager

ORGANIZATION SUMMARY The mission of Fora Health is to work with individuals, families, and communities to create freedom from addiction.

We are committed to providing a wide range of accessible, coordinated, and well-integrated services that benefit the community and support our clients to recover and to maintain recovery from addiction.

To maintain an organizational culture which supports the mission, each employee will, at a minimum :

• Have basic knowledge of substance use disorders.
• Recognize the importance of family, social networks, and community systems in the treatment and recovery process.
• Respect the diversity and uniqueness of each person and organization we serve.
• Recognize that a healthy work environment is maintained through the practice of mutual respect and healthy self-care.
• Uphold the highest standard of customer service to clients, referents, and all community partners.
• The Quality & Licensing Manager ensures that this mission is the foundation for the delivery of services and carrying out job duties.
• POSITION SUMMARY The Quality Management (QM) improves efficiency and effectiveness, utilizing current external and internal regulatory standards to bring excellence in care.
• By monitoring, identifying, reporting and documenting results of department-led quality efforts, continuous improvement is reviewed and achieved.  The QM team anticipates potential problems due to early identification of concerning trends and collaborates with department leaders to develop proactive interventions.
• The Quality & Licensing Manager is a leadership position serving a key role in facilitating activities related to quality of care, licensing and accreditation, service delivery and contracting within all Fora Health locations.  The position collaborates closely with Quality Management staff, the Executive Team, operational leaders, and other staff to create and support a service environment that empowers patients to recover.  The position serves as a highly visible, energetic champion of quality and patient care; focuses on pro-active identification of risks and opportunities to continually improve the safety, effectiveness, efficiency, patient-centeredness, equity and timeliness of behavioral and medical health care services to patients.

Quality & Licensing Manager oversees the licensing and accreditation process in a manner which secures continuous certification of program services and endorsement from Commission on Accreditation of Rehabilitation Facilities (CARF), and leads the development of appropriate metrics for success. patient ESSENTIAL JOB FUNCTIONS Provides direct administrative supervision and oversight to the Quality Specialist team.  Works to ensure the utilization of clinical data to support the identification of quality issues and improvement opportunities, drive prioritization and decision making and monitor improvement activities.  Such data may include :

INTERNAL CANDIDATES :

To maintain an organizational culture which supports Fora's mission, each employee will, at a minimum :

BENEFITS Kaiser medical insurance Comprehensive dental and vision insurance Employer-paid basic life and accidental death & dismemberment insurance Additional voluntary insurance (short-term disability insurance, supplemental group life insurance, accident & critical illness insurance, and pet insurance) Flexible Spending Account (FSA) for healthcare, dependent care and transportation costs 401K plan with Employer Matching up to 6% 4 weeks paid vacation, one floating holiday & sick leave 10 observed holidays, paid bereavement and paid jury duty days Flexible schedules Employee Assistance Program Discounted 24 Hour Fitness membership from $6.99 / month One free employee meal on days worked at our Cherry Blossom location Online education tools for CEUs Critical shift compensation up to double hourly pay rate and shift premiums for certain positions Employee referral bonus Education grant program reimbursement for continuing education expenses after 90 days of employment Loan forgiveness for eligible medical and clinic positions Free parking at our two facilities Employees may be eligible for education grants :