The Assistant Restaurant Manager generally supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.
Summary
The Assistant Restaurant Manager supports the Restaurant Manager in developing a team of dedicated people delivering great and friendly guest experiences and profitable top line sales.
Responsibilities Include
- Assist to recruit, hire, onboard and develop employees
- Communicate job expectations to employees
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Support the development of team members
Operational Excellence
Create and maintain a guest first culture in the restaurantEnsure all shifts are appropriately staffed to achieve guest service goalsMaintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable lawsEnsure Brand standards, recipes and systems are executedHelp prepare and complete action plans; implement production, productivity, quality and guest service standardsReview guest feedback and restaurant assessment results and implement action plans to drive system improvementsProfitability
Control costs to help maximize profitabilityExecute all in-restaurant marketing promotions in a timely mannerExecute new product roll-outs including team training, marketing and samplingDrive sales goals and track resultsSkills / Qualifications
Fluent in EnglishRestaurant, retail, or supervisory experienceBasic computer skillsAt least 18 years of age (where applicable)Basic writing skillsHigh School diploma, or equivalentMath and financial managementCompetencies
Guest Focus : Understands and exceeds guest expectations, needs and requirementsPassion for Results : Sets and maintains high standards for self and others, acts as a role modelProblem Solving and Decision Making : Identifies and resolves issues and problemsInterpersonal Relationships & Influence : Develops and maintains relationships with teamBuilding Effective Teams : Identifies and communicates team goalsConflict Management : Seeks to understand conflict through active listeningDeveloping Direct Reports and Others : Works collaboratively with employees to create individual development plansBusiness and Financial Acumen : Understands guest and competition; translates and applies own expertise to address business opportunitiesWe are an equal opportunity employer and welcome applications from diverse candidates.
J-18808-Ljbffr