Sr Product Manager

Sr. Product Manager

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

The Customer Digital Profile & Consent Platform Product Line, part of the Integrated Services Product Group in GDIA, are dedicated to provisioning API services and Data products enabling connected vehicle functionality, analytics / insights creation, enhanced customer experience across all digital touchpoints, and compliance with regulations pertaining to customer data and marketing.

• Digital Account Platform Consisting of CAP Global and CAP China, the Digital Account Platform is an Enterprise account management ecosystem providing best-in-class consumer experience by collecting the online profile account, vehicle, and address book information in real-time for both authenticated and guest experiences.
• CLIMES The Central Legal Information Management System (CLIMES) is the master system for consumer facing legal language text, as well as purposes of use for both customer consent and internal data usage.
• Consent Platform Consisting of multiple products across a transactional system and data products, the Consent Platform is the master system of record for all consumer consent globally.

In this position... As a key leader within the Integrated Services Product Group at GDIA, you will own the strategic direction and operational success of the Customer Digital Profile & Consent Platform Product Line. This role offers a unique opportunity to lead a complex, mission-critical platform that powers connected vehicle functionality, enhances customer experiences across digital touchpoints, and ensures compliance with evolving regulatory requirements on customer data and marketing. You will work collaboratively with diverse cross-functional teamsincluding engineering, product, and business stakeholdersto drive product innovation, technical excellence, and operational integrity at scale. This leadership position requires a hands-on approach to managing product vision, site reliability, stakeholder engagement, and people development in a fast-paced, matrixed environment. Your efforts will directly impact Ford's ability to deliver trusted, data-driven, customer-centric digital experiences globally.