Head of Business Development, Deal & Transaction Services

Head Of Business Development, Deal & Transaction Services

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company's success. As the Head of Business Development, Deal & Transaction Services within PNC's Treasury Management organization, you will be based in a location within PNC's footprint. Responsibilities require time in the office or in the field on a regular basis. This role is a critical member of the team leading a journey to support and sustain PNC's strategic growth. You will be responsible for leading the distribution strategy for the bank's Escrow, Paying Agent, and Shareholder Representative services. You will define the sales strategy, drive revenue growth, and lead business development efforts directly impacting PNC's market positioning for diversifying distribution. The role focuses on serving clients involved in complex transactions like mergers and acquisitions (M&A), corporate restructuring, private equity, capital markets transactions, employee compensation, and litigation. With an experienced team, we source new opportunities from both external partner relationships and through existing PNC clients. Our services provide protection, transparency, and simplicity for all parties in a transaction. Other primary responsibilities include the following :

• Expanding use cases and diversifying distribution channels and sources
• Developing and executing sales strategies to meet revenue goals and creating a standardized sales process.
• Business development, including prospecting and engaging with key decision-makers, encouraging distribution and use of products across various lines of businesses.
• Client relationship management is crucial, focusing on expanding market share with law firms, deal parties, private equity firms, family office, and venture capital firms.
• Lead a diverse team and deliver exceptional value to our customers.
• Market Mapping & Outreach : Identify, segment, and prioritize target partners and client profiles. Develop tailored engagement strategies by channel and firm type.
• Define and manage KPIs to better anticipate and forecast growth.

Preferred Competencies / Skills :

Job Description :

Serves as a recognized senior leader within the bank. In collaboration with internal leaders, sets strategies and objectives. Achieves business results and customer experience goals, and may lead multiple teams or geographies. Typically manages managers and may manage individual contributors. Oversees team(s)s financial results.

In collaboration with internal leaders, sets strategies and objectives. Leads and influences to achieve the strategy and objectives of the team(s). Holds the team accountable for the execution of sales management strategies, monitors business results / metrics and adapts sales strategies and tactics. Reviews the execution of account and sales plans.

Manages risk / return and drives quality for new and / or existing clients. Actively identifies and may be responsible for higher and / or broader levels of risk management. Mitigates different types of risk, such as regulatory, reputational, operational, credit, and human capital risks. Serves as an escalation point for risk management topics. Coordinates problem solving and may have exception authority. Communicates with senior leadership regarding risk / return.

Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and / or expand existing clients and enhance the client experience. Networks within the industry and may serve in a leadership role in the community, industry or market. Interacts with high-level decision-makers. Leads the team to bring the full range of PNC's products and services to the client. Coaches team members and leaders in developing their network. Leverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities.

Develops team member development while monitoring progress against goals. Creates winning teams. Motivates team members, including acquiring and retaining top talent and managing performance-based issues. Creates and manages succession planning. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regular basis.

As defined with the business, oversees development of team members' skills to analyze, evaluate and mitigate credit risk and to lead others for credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to :

Qualifications :

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications / licensures needed to be successful in this position.