Counter Sales Service Associate

Job Description

Job Description

Description :

Join Our Team as a Counter Sales Service Associate at Johnstone Supply - The Founder's Group!

ABOUT US –

Johnstone Supply - The Founders Group is a 3rd generation family-owned wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We operate across 6 states as one of the nation's largest HVAC / R distributors. Johnstone Supply offers superior customer service, technical advice and training seminars and features the industry’s most respected catalog (available both digital and online) featuring more than 80,000 quality parts, supplies and equipment. Our purpose is to keep our communities safe & comfortable!

IDEAL CANDIDATE PROFILE –

The ideal Johnstone Supply team member is someone who exhibits our core values (Customer Focused, Accountable, Solutions-Minded, Always Learning, and Collaborative) and 9 winning habits. These include :

• Be a Great Teammate
• Be Accountable
• Have a Plan
• Solve Problems
• Have a Winning Attitude
• Put Yourself in the Customer’s Shoes
• Develop Yourself
• Have Fun
• Lead People – Manage Processes

JOB SCOPE SUMMARY –

Counter Sales Service Associates must have exceptional knowledge of new and existing products and inventory. In addition to counter sales responsibilities, they are to assist with receiving, shipping, and general warehouse duties. Ensuring records are organized and filed daily. Counter Sales Service Associate will also complete all transactions and necessary paperwork accurately and promptly.

WORK SCHEDULE –

Monday – Friday, 40 hours per week between the business hours of 8am – 5pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES –

Customer Service Results and Responsibilities

Sales Results and Responsibilities

General Results Responsibilities

Requirements :

QUALIFICATIONS AND EXPERIENCE –

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must possess and maintain a current valid driver’s license.

A. EDUCATION and / or EXPERIENCE :

B. OTHER SKILLS AND ABILITIES :

Skill and ability to type 30-50 wpm, operate a computer, use 10 keys or calculator, organized and prioritize work, meet deadlines, prioritize and handle multiple tasks and able to operate office equipment. Good written and verbal communication skills along with good listening skills. Forklift experience.

OTHER DETAILS –