Printer Support Engineer

Our client, a leader in technical support services, is seeking a Support Engineer to join their team. As a Support Engineer, you will be part of the Hardware Support Team, supporting customers with a commitment to excellence. The ideal candidate will have a customer-centric attitude, strong communication skills, and a proactive approach to problem-solving, which will align successfully with the organization's goals.

Job Title : Support Engineer

Location : Alpharetta, GA - Onsite

What's the Job?

• Deliver end-to-end technical support using remote diagnostic tools.
• Conduct detailed remote Root Cause Analysis to identify recurring patterns.
• Lead strategic engagements with customers to understand pain points and align on resolution strategies.
• Act as a bridge between customers and cross-functional teams to ensure diagnostic accuracy.
• Take full ownership of complex support cases and manage escalations professionally.

What's Needed?

What's in it for me?

Upon completion of waiting period consultants are eligible for :

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.