Security Professional - Retail Mall Patrol
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol retail and mall locations, helping to deter security-related incidents while providing a welcoming presence for visitors and staff. Your role involves conducting regular patrols, staying visible throughout the property, and delivering outstanding customer service through clear communication and a caring approach. Join a team that values agility, reliability, and innovation, and be part of a culture that puts people first and acts with integrity.
Position Type : Full Time
Pay Rate : $18.00 / Hour
Job Schedule : Day Time
Mon 12 : 00 AM - 08 : 30 AM
Tue 12 : 00 AM - 08 : 30 AM
Sat 12 : 00 AM - 08 : 30 AM
Sun 12 : 00 AM - 08 : 30 AM
What You'll Do :
- Use our proprietary scheduling platform to claim open shifts at client sites
- Support operations across a range of environments including commercial real estate, healthcare, and education
- Receive site-specific training and guidance from experienced teams
- Deliver consistent, professional security presence and customer service
- Be ready to fill in at short notice when urgent needs arise
Responsibilities :
Provide customer service to clients and visitors by carrying out security-related procedures, following site-specific policies, and responding to emergencies as appropriate.Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.Conduct regular and random patrols throughout the retail or mall location and its perimeter to help to deter unwanted activity and identify potential issues.Observe and report any suspicious activity, hazards, or maintenance needs encountered during patrols.Communicate clearly and professionally with clients, visitors, and Allied Universal management regarding incidents or concerns.Assist with access control by monitoring entry and exit points as required by site procedures.Support emergency response activities, including assisting with evacuations or other site-specific protocols as needed.What We're Looking For :
Availability across various days and shiftsReliability and ability to adapt to different post assignmentsA desire to gain broad experience and grow within the companyInterest in transitioning into full-time roles when availableMinimum Requirements :
Possession of a valid Guard Card or license is preferred.Customer service experience is preferred.Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.Possess a high school diploma or equivalent.As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.A valid driver's license will be required for driving positions only.Why Join Us :
Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.Smart Tools : Access exclusive technology for real-time shift visibility and claiming.Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.