Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Collections Representative for a Contract assignment with one of our premier Healthcare clients in Los Angeles , CA .
Responsibilities :
The Senior Follow-Up Collection Representative is responsible for Medi-Cal Managed Care accounts, all dollars with a special attention to high dollar.
Collector is responsible for reviewing assigned inpatient and outpatient claims to ensure maximum collection dollars by providing appropriate follow-up and documenting actions taken.
His / her major functions include managing a portfolio of assigned accounts, that are typically high balance and / or aged accounts or of a more complex nature, responding to correspondence, and heavy telephone contact to ensure timely follow-up and account resolution.
The Senior Collections representative should assist with training follow-up collections representatives and also be a resource to collections representatives.
The Senior collector must have the ability to perform all needed duties in the patient accounting systems. Skilled in the usage of Microsoft Word and Excel, and other programs as defined by the Patient Business Services management staff.
Weekly Productivity Standards is accounts daily ( per hour) / accounts weekly.
Required Skills :
- Minimum of years of Hospital Collections within a hospital setting, with strong emphasis on Medi-Cal Managed Care contracts and appeals / underpayment collection activities.
- Understands billing / follow up and collection procedures and is able to balance all accounts correctly.
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