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Specialist 1: Student Services (Multiple Opportunities)
Specialist 1: Student Services (Multiple Opportunities)Pima Community College • USA, Arizona, Tuscon
Specialist 1 : Student Services (Multiple Opportunities)

Specialist 1 : Student Services (Multiple Opportunities)

Pima Community College • USA, Arizona, Tuscon
9 days ago
Job type
  • Full-time
Job description

Pima Community College

Pima Community College Named Top University / College Employer in Arizona

Position Title : Specialist 1 : Student Services (Multiple Opportunities)

Department : Adult Basic Education - 29th Street Coalition Center, Downtown Campus, and Desert Vista Campus

Starting Rate : Band 2 - $19.58 - $22.02

Benefits : Summary

Closed Date : November 3, 2025, 5 : 00 PM Arizona Time

About Pima Community College

Pima Community College is a vibrant, inclusive institution dedicated to serving our community through accessible, high-quality education. As a federally designated Hispanic-Serving Institution, we are committed to inclusion, belonging and student success. We believe that our diverse backgrounds, experiences, and perspectives drive innovation, strengthens learning, and fosters a culture of belonging.

Equal Employment Opportunity Statement

Pima Community College is an Equal Opportunity / Affirmative Action Employer. We are committed to providing equal employment and advancement opportunities to all individuals, regardless of disability, veteran status, or any other protected classification under applicable law.

We encourage applicants from all backgrounds to apply and are committed to building a workforce that reflects the rich diversity of our student population and the broader community we serve. To learn more, visit our webpages : About Pima, Diversity, and Reports & Data.

What We Value in Candidates

We are seeking individuals who :

  • Develop and maintain collaborative, respectful relationships with colleagues and students from a wide range of backgrounds to foster a student-friendly, inclusive environment
  • Demonstrate curiosity, cultural humility, and empathy when engaging with diverse populations, contributing to a culture of care and belonging

Position Summary :

The Student Services Specialist 1 provides a full range of student services support, including assisting students in navigating college systems, student records management, registration, and eligibility. This role guides students through the enrollment process, maintains and updates student academic records, schedules new student testing, and works with Division Teams to advise students in multiple areas of College programs and processes, including :

  • Adult Education
  • High School Equivalency Testing
  • Enrollment and Registration
  • New Student Orientation
  • Assessment and Testing
  • Welcome Desk
  • The work schedule for this position is flexible and may include working evenings.

    Continued employment in the position is contingent upon continued funding through designated external sources.

    Duties and Responsibilities :

  • Guides and facilitates student admissions, program eligibility, course selection and registration
  • Provides in-depth advising for new and returning ABECC students on the various class modalities and helps identify the programming options that meet student needs in ABECC programs
  • Monitors and answers student inquiries using online services, email, and phone. Implements department operational procedures, forms, and processes in coordination with the District Office specifications and other campus departments
  • Facilitate student tutorials and guidance in the use of student portals and online student services
  • Facilitates and supports outreach and enrollment events and student engagement activities
  • Process and maintain accurate and detailed student records; Initiate and manage associated correspondence related to student enrollment, data entry, and retrieve information from databases; ensure completeness and accuracy of the information submitted
  • Prepare a variety of technical documents that involve : collecting and verifying information; assembling, compiling and printing reports; proofreading and distributing reports
  • Maintain confidential records and sustain impeccable accuracy to sustain compliance standards
  • Support new student orientation by providing program information and assisting students with digital literacy skills
  • Perform other duties of a similar nature or level as required
  • Job Requirements :

  • High school diploma or GED and
  • Up to one year of experience in student / customer service
  • or

  • An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above
  • Preferred :

  • Bilingual : Spanish
  • One to three years of related experience
  • 30 credits (1 year) of post secondary education
  • The ideal candidate will have the following knowledge, skills and abilities :

  • High ethical standards
  • Quality customer service
  • Open to change and continuous improvement
  • Desktop computing, database entry, and troubleshooting skills
  • Record keeping principles; maintaining accurate and detailed records; maintaining confidential student records; processing data entry, verifying and proofreading entries; processing various forms and applications
  • Aptitude in office tools such as G-suite (email, Docs, Sheets), phones, digital forms, and cloud platform
  • Strong verbal and written communication skills
  • Superior customer service skills and experience working with diverse populations and people
  • Apply interpersonal skills to interact with the general public, coworkers, and supervisor to create a wholesome learning community
  • Adhere to state and federal guidelines, regulations, and policies as required
  • Impeccable organization skills and the ability to prioritize while performing multiple tasks; allocates resources efficiently
  • Demonstrate high quality judgment and decision making using critical thinking and complex problem solving techniques
  • Ability to meet frequent data deadlines
  • Create a job alert for this search

    Student Specialist • USA, Arizona, Tuscon

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