Service Coordinator

Job Description

Job Description

Salary : $19-21 / hour

On Q Property Management is looking for a full-time Service Coordinator to join our team in Gilbert, AZ!

We are a fast-growing property management company focused on customer service, communication, and technology. Our company culture allows employees to maximize their job satisfaction by contributing their ideas, input, and innovation. This is a 100% in-office role so we can maximize the collaboration that is a foundation to our culture! One of the most important characteristics of our team is that we love what we do! On Q PM is a place for amazing people to work hard and be rewarded for hard work.

As an integral part of the On Q flow, Service Coordinators help to facilitate property maintenance and work order requests alongside the assigned Property Manager.

Job Responsibilities :

• Effectively communicate with 3rd party vendors, owners, and residents
• Respond within expected timeframes to all emails and voicemails
• Answer inbound calls per call and answer rate expectations
• Manage vendor relationships and drive competitive pricing to ensure quality standards are met
• Present estimates to clients and receive bid approvals
• Monitor and facilitate work orders up until the point of completion
• Ensure work orders and / or projects are completed promptly
• Update and monitor dashboards for new and existing work orders
• Other duties as assigned

Job Requirements :

Company Perks :